Customer Service Associate I

dollartree; Fort St. John; On-site; CAD 19,000 - 25,000; Part time

Job summary

Dollar Tree in Fort St. John, BC, is seeking a Part-time Sales Associate to assist customers, handle transactions, and help keep the store stocked and inviting. You will maintain cash security and support unloading, stocking, and merchandising to meet productivity standards.

Responsibilities include serving customers, answering questions, following store procedures, and maintaining a clean, safe environment. Strong communication and team collaboration are required, with ability to lift 30–50 lbs.

Qualifications

• High school diploma or equivalent preferred.
• Retail/customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and overall presentation.

Skills

Customer service

Communication

Organization

Problem-solving

Relationship management

Education

High school diploma or equivalent

Job description

Duties include, but are not limited to

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience:

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Part time9831-98 A Avenue,Fort St. John,British Columbia V1J 1S3Operations40205Dollar Tree