Customer Service Associate I

dollartree; Surrey; On-site; CAD 19,000 - 22,000; Part time

Job summary

Dollar Tree in Surrey, BC is seeking a part-time Customer Service Associate to help deliver a friendly shopping experience. You will assist customers with questions, process transactions at the register, and keep the store secure and well stocked.

You will lift inventory up to 50 lbs, follow operational instructions, and maintain a clean, safe, and presentable store environment. Strong communication and problem-solving skills are essential, as is a willingness to take on additional duties as

Qualifications

• High school diploma preferred.
• Retail/customer service experience preferred.
• Able to follow instructions and interpret documents.
• Must be able to lift 30–50 lbs.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading and stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and associates.
• Maintain cleanliness of the store, bathrooms, floors, and floors.
• Other duties as assigned.

Skills

Customer service

Follow instructions

Lifting 30-50 lbs

Organizational skills

Communication skills

Problem-solving

Education

High school diploma or equivalent

Job description

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience:

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Part time170-8080 120th Street,Surrey,British Columbia V3W 3N3Operations40003Dollar Tree