Customer Service Associate I

dollartree; Vancouver; On-site; CAD 21,000 - 26,000; Part time

Job summary

Dollar Tree in Vancouver is seeking a part-time Customer Service Associate to help shoppers and maintain store standards, from greeting customers to processing transactions. You will assist with stock, unload shipments, keep aisles tidy, and ensure a safe, friendly environment while delivering excellent service.

The role requires a high school diploma (or equivalent) and prior retail or service experience; lifting up to 50 lbs and standing for long periods are expected. Join our team today.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and neatness.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations




• Manage sales transactions while working assigned cash register




• Maintain security of cash and protect company assets




• Keep the store well-stocked, and recover merchandise




• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards




• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders




• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable




• Other duties as assigned*

Skills and Experience:

• High school diploma or equivalent is preferred




• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred




• Ability to follow instructions and interpret operational documents is required




• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting




• Excellent customer service and relationship management skills are required




• Strong organizational and communication skills are required




• Strong problem-solving and decision-making skills are required

Part time2205 Hastings St East,Vancouver,British Columbia V5L 1V3Operations40009Dollar Tree