Customer Service Associate I

dollartree; Dawson Creek; On-site; CAD 19,000 - 22,000; Part time

Job summary

Dollar Tree in Dawson Creek, BC, is looking for a Customer Service Associate to deliver friendly, efficient assistance and create a positive shopping experience for every customer. The role focuses on helping shoppers, processing transactions, and keeping the store organized and welcoming.

Core duties include stocking shelves, unloading shipments, maintaining clean facilities, and supporting safe, respectful interactions with customers and team members.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift 30–50 lbs and perform physical tasks including standing, walking, and stocking.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and replenish merchandise.
• Maintain store cleanliness and safety throughout the premises.

Skills

Customer service

Communication

Organization

Problem solving

Education

High school diploma

Job description

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience:

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Part time1401 Alaska Avenue,Dawson Creek,British Columbia V1G 1Z6Operations40232Dollar Tree