Customer Service Associate I

DOLLAR TREE STORES CANADA, INC.; Collingwood; On-site; CAD 20,002 - 28,488; Part time

Job summary

DOLLAR TREE STORES CANADA, INC. is looking for a part-time Customer Service Associate in Collingwood. The role involves assisting customers, managing cash transactions, and maintaining store cleanliness.

Applicants should have a high school diploma and previous customer service experience. The position starts at $17.60 per hour, offering an opportunity to create a positive shopping experience for customers.

Qualifications

• High school diploma or equivalent preferred.
• Previous retail or customer service experience required.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30-50 lbs. and meet physical demands.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain store security and protect assets.
• Ensure cleanliness and restock bathrooms.

Skills

Customer service experience

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Position Overview

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. This is a part‑time position.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well‑stocked and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Qualifications & Skills

• High school diploma or equivalent (preferred).
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment (highly preferred).
• Ability to follow instructions and interpret operational documents (required).
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting (required).
• Excellent customer service and relationship management skills (required).
• Strong organizational and communication skills (required).
• Strong problem‑solving and decision‑making skills (required).

Compensation

The starting pay for this position is $17.60 per hour.

Location

4 High Street, Collingwood, Ontario L9Y3J6, Operations 40120 Dollar Tree

Equal Employment Opportunity

We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process.