Customer Service and Sales Associate

Hertz; Banff; On-site; CAD 20,741 - 29,540; Full time

Benefits offered by this job

40% off Hertz rentals

Travel and food discounts

Career growth and hands-on learning

Job summary

Hertz in Banff, Canada, seeks a Sales and Service Associate to advise customers on the Hertz Rental Car program and actively maximize revenue through upselling and related services.

The role emphasizes delivering world-class customer service, handling objections, and maintaining vehicle readiness with attention to cleanliness, fuel levels, and fluid checks. Background screening is required for employment.

Qualifications

• Strong communication skills and the ability to build relationships with customers.
• This position requires strong multitasking and the ability to upsell and overcome customer objections.

Responsibilities

• Consult with customers about the Hertz Rental Car program and maximize revenue opportunities by offering products and services.
• Ensure vehicles are prepared for customer pickup, including checking cleanliness, damage, fuel, and fluids.
• Build rapport with customers and upsell on features and benefits.

Skills

Communication skills

Multitasking

Upselling

Objection handling

Job description

Wage: $18.25 per hour

Job Description:

The full time Sales and Service Associate consult with customers about the Hertz Rental Car program. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. ability to provide world-class customer services and sales support. The responsibilities also include building rapport and upselling customers on additional features and benefits. This position also ensures vehicles are prepared for customer pick-up, which includes inspecting cleanliness, damage, fuel, and filling all fluids.

Qualifications:

Strong communication skills and the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. All employment is contingent on the successful completion of a background screen.

Benefits and Perks:

Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:

• Up to 40% off the base rate of any standard Hertz Rental.
• Discounted Travel and Food.
• Career Growth with hands-on learning.