Customer Service Associate

Dollar Tree, Inc.; Hamilton; Hybrid; CAD 23,000 - 28,000; Part time

Job summary

Dollar Tree Canada is hiring a Part-time Customer Service Associate in Ancaster, Ontario. You will assist customers, process sales at the register, stock shelves, and maintain a clean, safe store environment. The role requires physical tasks including lifting 30–50 lbs and standing for long periods.

Applicants with prior retail or service experience and strong communication skills are preferred. This position offers part-time hours with a focus on delivering a positive shopping experience.

Qualifications

• High school diploma or equivalent is preferred.
• Prior retail or customer service experience is highly preferred.
• Ability to lift 30–50 lbs and perform physical tasks.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Keep the store stocked and merchandise replenished.
• Maintain cleanliness and safety in the store, bathrooms, and floors.
• Support with unloading and stock replenishment per productivity standards.

Skills

Customer service

Communication

Organization

Problem-solving

Education

High school diploma or equivalent

Tools

Cash register

Stock management system

Job description

## Customer Service AssociateApply: ON-Ancaster: Part time: Posted Today: R-340768We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:* Assist customers with questions and recommendations* Manage sales transactions while working assigned cash register* Maintain security of cash and protect company assets* Keep the store well-stocked, and recover merchandise* Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards* Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders* Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable* Other duties as assigned\\***Skills and Experience:*** High school diploma or equivalent is preferred* Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred* Ability to follow instructions and interpret operational documents is required* Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting* Excellent customer service and relationship management skills are required* Strong organizational and communication skills are required* Strong problem-solving and decision-making skills are requiredThe starting pay for this position is $17.60 per hour.*At Dollar Tree Canada, we value a workplace where each team member has the tools to reach their full potential and the insights and innovation that diverse teams bring. We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process.*