Customer Service Associate I

Dollar Tree, Inc.; Aurora; Hybrid; CAD 21,000 - 28,000; Part time

Job summary

Dollar Tree Canada in Aurora, ON is seeking a part-time Customer Service Associate to help customers, answer questions, and process transactions at the register. You will assist with recommendations and ensure a smooth shopping experience.

You will also maintain store cleanliness, stock merchandise, unload trucks, and support inventory and safety at the store. Prior retail or customer service experience is preferred, with the ability to lift 30–50 lbs and stand for long periods.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and perform physical tasks.

Responsibilities

• Assist customers with questions and recommendations.
• Manage transactions at the cash register and maintain cash security.
• Keep the store stocked and recover merchandise.
• Receive merchandise and help with unloading trucks.
• Maintain a clean, safe, and respectful store environment.

Skills

Customer service

Retail experience

Communication skills

Teamwork

Physical stamina

Education

High school diploma

Job description

## Customer Service Associate IApply: ON-Aurora: Part time: Posted Yesterday: R-166942We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:* Assist customers with questions and recommendations* Manage sales transactions while working assigned cash register* Maintain security of cash and protect company assets* Keep the store well-stocked, and recover merchandise* Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards* Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders* Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable* Other duties as assigned\\***Skills and Experience:*** High school diploma or equivalent is preferred* Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred* Ability to follow instructions and interpret operational documents is required* Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting* Excellent customer service and relationship management skills are required* Strong organizational and communication skills are required* Strong problem-solving and decision-making skills are requiredThe starting pay for this position is $17.60 per hour.*At Dollar Tree Canada, we value a workplace where each team member has the tools to reach their full potential and the insights and innovation that diverse teams bring. We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process.*