Customer Service Associate

Dollar Tree, Inc.; Okotoks; On-site; CAD 20,664 - 27,552; Part time

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate in Okotoks, Alberta to enhance the shopping experience for customers. Responsibilities include managing sales transactions, assisting customers with inquiries, and maintaining store cleanliness. Ideal candidates should have a high school diploma and prior customer service experience. Physical demands include lifting up to 50 lbs. This part-time role emphasizes excellent communication and problem-solving skills while ensuring a positive environment.

Qualifications

• Previous customer service experience in retail or similar environments is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30 to 50 lbs. and perform various physical tasks.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain cleanliness throughout the store.

Skills

Customer Service

Relationship Management

Organizational Skills

Communication Skills

Problem-solving

Education

High school diploma or equivalent

Job description

Customer Service Associate page is loaded## Customer Service Associatelocations: AB-Okotokstime type: Part timeposted on: Posted Todayjob requisition id: R-246553We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:* Assist customers with questions and recommendations* Manage sales transactions while working assigned cash register* Maintain security of cash and protect company assets* Keep the store well-stocked, and recover merchandise* Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards* Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders* Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable* Other duties as assigned\***Skills and Experience:*** High school diploma or equivalent is preferred* Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred* Ability to follow instructions and interpret operational documents is required* Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting* Excellent customer service and relationship management skills are required* Strong organizational and communication skills are required* Strong problem-solving and decision-making skills are required*At Dollar Tree Canada, we value a workplace where each team member has the tools to reach their full potential and the insights and innovation that diverse teams bring. We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process.*Part time810 Big Rock Lane,Okotoks,Alberta T1S 1L2Operations40338Dollar Treelocations: AB-Okotokstime type: Part timeposted on: Posted 30+ Days Ago### Your ImpactAs a Dollar Tree associate, you'll create a positive shopping experience and impact our communities every day, making you an essential part of our team.