Customer service agent

Enterprise Rent A Car; Goffs; On-site; CAD 24,000 - 32,000; Part time

Job summary

Enterprise Rent A Car in Nova Scotia is seeking a customer-focused office assistant to handle inquiries and provide information to clients. You will perform general office tasks in a fast-paced, seasonal environment, supporting tourism and transportation services.

The role requires secondary school graduation, 1–2 years of experience or equivalent, strong communication, reliability and flexibility. A valid driver’s license may be required for local travel within the region.

Qualifications

• Answer inquiries and provide information to customers.
• Perform general office duties.
• Criminal record check and valid driver's license as part of screening.

Responsibilities

• Answer inquiries and provide information to customers.
• Perform general office duties.
• Answer clients' inquiries and provide information

Skills

Customer service

Communication skills

Attention to detail

Organized

Reliability

Team player

Initiative

Punctuality

Flexibility

Education

Secondary school diploma

Tools

MS Outlook

Internet

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years
• or equivalent experience

Work setting

• Tourism
• Transportation

Tasks

• Answer inquiries and provide information to customers
• Perform general office duties
• Answer clients' inquiries and provide information

Computer and technology knowledge

• Internet
• MS Outlook

Security and safety

• Criminal record check
• Driver's validity licence check
• Driving record check (abstract)

Transportation/travel information

• Valid driver's licence

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Tight deadlines
• Work under pressure
• Bending, crouching, kneeling
• Repetitive tasks
• Standing for extended periods
• Walking

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Dependability
• Honesty

Employment terms options

• Evening

Employment terms options

• Shift
• Flexible hours
• Morning
• Night
• Day
• Weekend
• Work Term: Seasonal
• Work Language: English
• Hours: 25 to 30 hours per week