Customer service agent

Enterprise Rent A Car; Longueuil; Sur place; CAD 32 000 - 42 000; Plein temps

Résumé du poste

Enterprise Rent A Car in Longueuil is seeking a customer-focused office assistant to support daily operations. The role involves answering inquiries, providing information to customers, and performing general office duties in a fast-paced environment.

You will interact with clients, maintain organized records, and contribute to smooth front-desk operations in a busy setting.

Qualifications

• Secondary school graduation certificate required.
• Experience: 7 months to less than 1 year or equivalent experience.
• Customer service and communication skills are essential.

Responsabilités

• Answer inquiries and provide information to customers
• Perform general office duties
• Answer clients' inquiries and provide information

Connaissances

Punctuality

Client focus

Excellent oral communication

Efficient interpersonal skills

Flexibility

Organized

Reliability

Team player

Initiative

Dependability

Honesty

Formation

Secondary school graduation certificate

Outils

MS Outlook

Internet

Description du poste

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year
• or equivalent experience

Work setting

• Tourism
• Transportation

Tasks

• Answer inquiries and provide information to customers
• Perform general office duties
• Answer clients' inquiries and provide information

Computer and technology knowledge

• Internet
• MS Outlook

Security and safety

• Criminal record check
• Driver's validity licence check
• Driving record check (abstract)

Transportation/travel information

• Valid driver's licence

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Tight deadlines
• Work under pressure
• Bending, crouching, kneeling
• Repetitive tasks
• Standing for extended periods
• Walking

Personal suitability

• Punctuality
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Initiative
• Dependability
• Honesty

Employment terms options

• Evening
• Shift
• Flexible hours
• Morning
• Night
• Day
• Weekend
• Work Term: Permanent
• Work Language: French
• Hours: 40 hours per week