Customer Service & Administrative Office Assistant

HRS Talent Solutions; St. Albert; On-site; CAD 42,000 - 65,000; Full time

Benefits offered by this job

Employee ownership opportunities

Annual discretionary performance bonus

RRSP, TFSA, Pension

Flexible medical, dental and vision

Prescription drug coverage and virtual

Life, AD&D and disability insurance

Parental leave and family care support

Health and lifestyle spending account

Mental health and wellness support

Career growth and mentorship

World-class training and professional

Opportunities to learn and grow across

Job summary

PCL Construction Management Inc. in Edmonton, Alberta (Buildings) is seeking an Administrative Assistant to help project teams work more efficiently through document control, project technology support, and process improvement.

The role involves onboarding users, supporting startup meetings, and maintaining digital forms and manuals. Key qualifications include 3 years in administration or project coordination, experience in construction-related environments, and strong communication skills.

Qualifications

• 3 years in administration, project coordination or related role in a project-based environment.
• Experience in construction, engineering, architectural settings is required.
• Understanding of RFIs, submittals, and construction drawing management processes.
• Excellent verbal, written and interpersonal communication skills.
• Ability to manage multiple priorities and stay detail-oriented.
• Proficient with MS Office and project management tools.

Responsibilities

• Assist with project technology startup tasks and document control activities.
• Document meeting minutes and track actions from project startup meetings.
• Develop and maintain project processes and best-practice manuals.
• Maintain intranet information related to project transfers.
• Develop and maintain digital forms and archival records.
• Prepare and maintain project and department reports.
• Coordinate travel, meetings, and events as needed.

Skills

Word

Outlook

PowerPoint

Excel

Adobe

OneNote

Education

Post-secondary education in administration or related field

Tools

SharePoint

Egnyte

Autodesk ACC (Forma)

Job description

The future you want is within reach. Let's build it together.

At PCL Construction Management Inc., part of the PCL Family of Companies (PCL), we don't just build projects -- we build opportunities, careers and communities. We are 100% employee-owned, every employee has a stake in our success, and that shared commitment drives how we work, grow and lead in the construction industry.

We're a team of builders who care deeply about what we create and who we build with. That includes you. We are not only shaping the future of construction, we are also committed to shaping the future of your career.

As a(n) Administrative Assistant for PCL Construction Management Inc. in Edmonton, Alberta (Buildings), you'll have the opportunity to help project teams work more efficiently by supporting project technology systems, document control processes, and continous improvement initiatives.

Choose a career with rewards that matter. PCL's total rewards are designed to support your growth, well-being and future success -- because when you succeed, we all do. Our offerings could include:

• Employee ownership opportunities that build long-term value
• Annual discretionary performance bonuses
• RRSP, TFSA, Pension Contribution Options
• Flexible medical, dental and vision benefits
• Prescription drug coverage and virtual care services
• Life, AD&D and disability insurance
• Paid parental leave and family care support
• Health and lifestyle spending account options
• Mental health and wellness support, including Employee Assistance Programs
• Career growth pathways, leadership development and mentorship programs
• Access to world-class training through PCL's College of Construction and professional development courses
• Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions

Here's how a(n) Administrative Assistant for PCL Construction Management Inc. within Edmonton Buildings contributes to our team:

Responsibilities

• Assist with project technology and document control activities during project startup, including user onboarding and support.
• Participating in project technology startup meetings, documenting meeting minutes, and assisting with tracking and following up on action items arising from discussions.
• Assist in developing and documenting project processes.
• Assisting with developing and maintaining best practice manuals and procedures.
• Assisting with updating intranet information related to project transfers.
• Assist with the development and maintenance of digital forms.
• Assist with archival and closeout of project technologies and records.
• Developing and maintaining customer-focused relationships with all stakeholders.
• Assist with preparing and maintaining project and department reports.
• Supporting day-to-day operations by performing administrative tasks for manager, department, or team.
• Assisting with planning meetings and events, including arranging for catering, booking locations, and distributing information.
• Arranging travel, hotel, and car reservations and preparing travel itinerary.

Qualifications

• 3 years of experience in administration, project coordination, document control, construction support, or a related role.
• Previous experience working in a construction, engineering, architectural, or project-based environment is required.
• Demonstrate a working understanding of RFIs, submittals, and construction drawing management processes.
• Intermediate skills in Word, Outlook, PowerPoint, Excel, Adobe, and OneNote.
• Experience with project management software, SharePoint, Egnyte, or Autodesk ACC (Forma) is preferred.
• Post‑secondary education in administration, business, construction, legal studies, records management, or a related field is considered an asset. Equivalent combinations of education and experience will be considered.
• Excellent verbal, written and interpersonal communication skills.
• Strong attention to detail with a commitment to accuracy and quality.
• Ability to identify and resolve problems independently.
• Ability to manage competing priorities, navigate challenging situations, and remain calm under pressure.
• Ability to multitask and adapt to change.
• Ability to act with discretion when handling confidential information.
• Ability to develop and maintain effective stakeholder relationships.
• Ability to create, edit, proofread, and format documents/presentations.

Your Work Has Purpose Here

PCL projects are where life happens, where communities connect, careers begin, and progress is made. Regardless of the type of project, we are building something bigger: a future that's inclusive, resilient and full of opportunity.

At PCL Construction Management Inc., we are committed to creating a workplace where everyone belongs. We value the diverse experiences, identities and perspectives our employees bring. Employment decisions are based on merit, potential and the drive to make a difference, regardless of race, gender, age, ability or background.

We know everyone's needs are different, if you require accommodation during the application process, please contact [e-mail] and include the position and location of interest.

This recruitment process does not involve the use of artificial intelligence (AI) to screen, assess, or select applicants. All hiring decisions are made by human reviewers.

Company: PCL Construction Management Inc.

Primary Location: Edmonton, Alberta (Buildings)