Customer Order Solutions Specialist

The Home Depot Canada; Greater Sudbury; On-site; CAD 28,000 - 30,000; Full time

Benefits offered by this job

Health and Dental Benefits for Full‑T​

Profit Sharing and Stock Purchase Plan

Paid Training & Career Development

Tuition Reimbursement

Job summary

The Home Depot Canada is hiring a Service Desk Associate to manage Customer Order Management (COM) orders from start to finish, ensuring the customer is satisfied from initial request through delivery. The role collaborates with the Project Support Centre, Kitchen Designers, Home Depot associates, vendors, installers and third-party agents.

The position includes full-time benefits such as health and dental coverage, profit sharing, stock purchase plan, paid training and career development, and

Responsibilities

• Ensure customers receive requested products and services promptly and accurately.
• Liaise between customers, Project Support Centre, designers, associates, vendors and installers.
• Resolve issues, assess needs, coordinate order activities with partners promptly and professionally.

Job description

The Home Depot Canada is hiring a Service Desk Associate to manage Customer Order Management (COM) orders from start to finish, ensuring the customer is satisfied from initial request through delivery. The role collaborates with the Project Support Centre, Kitchen Designers, Home Depot associates, vendors, installers and third-party agents.

The position includes full-time benefits such as health and dental coverage, profit sharing, stock purchase plan, paid training and career development, and