Customer Order Desk Specialist

The Home Depot Canada; Central Ontario; On-site; CAD 28,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Profit sharing

Stock purchase plan

Training & development

Tuition reimbursement

Job summary

The Home Depot Canada is seeking a Service Desk Associate in Ontario. The position involves processing Customer Order Management (COM) orders from start to finish and ensuring customer satisfaction with orders including special orders, installs and website orders.

The role offers a base hourly pay between CAD 20.00 and CAD 21.75, with total rewards that may include bonuses, a retirement plan, comprehensive benefits, a stock purchase discount, and merit-based salary increases.

Responsibilities

• Ensure customers receive products and services requested in a timely and accurate manner
• Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third party agents
• Resolve issues, assess customer needs, coordinate all order related activities in partnership with the Project Support Centre, delivery companies, vendors and service providers in a timely and professional manner

Job description

The Home Depot Canada is seeking a Service Desk Associate in Ontario. The position involves processing Customer Order Management (COM) orders from start to finish and ensuring customer satisfaction with orders including special orders, installs and website orders.

The role offers a base hourly pay between CAD 20.00 and CAD 21.75, with total rewards that may include bonuses, a retirement plan, comprehensive benefits, a stock purchase discount, and merit-based salary increases.