Customer Growth Representative

Alinta Energy; Southwestern Ontario; Hybrid; CAD 46,000 - 65,000; Full time

Job summary

A leading energy retailer is seeking a Customer Growth Representative to promote and sell energy solutions to new and existing customers. The role involves engaging with customers through calls, achieving sales targets, and providing excellent customer service. Candidates should have strong communication skills and a proactive attitude. The position offers a hybrid work model and career growth opportunities.

Benefits

Hybrid work model

Energy discounts

Career growth opportunities

Qualifications

• Preferred sales experience but confidence key.
• Strong verbal and written communication skills.
• Collaborative team player with proactive self-development.

Responsibilities

• Promote and sell products and services.
• Participate in outbound campaigns.
• Respond to enquiries and follow up customer queries.
• Meet sales targets using effective techniques.
• Deliver high-level customer service.

Skills

Sales experience

Strong verbal communication

Written communication skills

Computer proficiency

Customer service experience

Job description

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Job no: 501926
Work type: Permanent - Full Time
Location: Perth
Categories: Customer Service

• Full time permanent role based in our Perth office
• Attractive hybrid work model | Energy Discounts |Career Growth Opportunities

Alinta Energy is one of Australia’s biggest energy retailers, generators and developers with over 1.1 million customers. Australia’s energy system is undergoing the biggest transformation in its history and we’re right there with it. We’re investing in and developing large-scale renewables and storage projects as part of our ongoing effort to provide our customers with reliable, affordable and sustainable energy.

About the role

As a Customer Growth Representative, you’ll play a key role in growing and retaining Alinta Energy’s customer base. You’ll engage with customers through inbound and outbound calls, uncovering their needs and recommending tailored energy solutions. This is a fast-paced, target-driven role where your ability to build rapport, promote products, and convert interest into action through a sales experience will directly impact our success.

Training is delivered in the office, Mondays to Fridays, from 8:30am to 4:30pm. Once training is complete, you’ll transition to a rotating roster between 7am and 6pm on weekdays, with occasional Saturday shifts from 8am to 12pm. After training, you’ll also have the flexibility to work from home part of the week, so it’s important to have a quiet, dedicated workspace at home.

Why you’ll love working here

We’re a welcoming bunch who put our energy into being the best company we can be. For us, this means shared respect, great communication between teams, acting on our ideas, and looking out for each other’s wellbeing. There are plenty of great perks, from flexible working to a long list of exclusive Alinta benefits.

What you’ll do

• Promote and sell Alinta Energy’s products and services to new and existing customers across Australia.
• Participate in outbound campaigns to reengage and retain customers.
• Respond to general enquiries and follow up on customer queries with professionalism and care.
• Meet and exceed daily, weekly, and monthly sales targets using effective objection handling and sales techniques.
• Deliver a high level of customer service aligned with our values and compliance standards.

Your experience

• Sales experience is preferred, however not necessary as confidence is key for candidates.
• Strong verbal and written communication skills.
• Confident using computers and able to manage multiple tasks while assisting customers over the phone.
• Collaborative team player with a proactive approach to self-development.
• Customer service and contact centre experience is preferred but not essential.

Please note this role requires full working rights within Australia.

If you're a persuasive communicator who enjoys connecting with customers and driving sales, this opportunity could be a great fit for you.

Next steps

We will review your application and if suitable, you will be invited to complete a short online interview, followed by a face-to-face interview, to determine if you’d be a great fit at Alinta Energy.

Like what you’re seeing?

If you like the sound of this, and you’ve got experience in a similar role, we’d love to talk to you. Come and discover better together with Alinta Energy.

We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant.

If your application progresses, we will need to complete background and pre-employment checks, such as immigration checks, reference checks, criminal background checks, qualification checks, and additional checks for roles related to finance.

Our Diversity Commitment

Alinta Energy offers a truly diverse, safe and supportive work environment. As an equal opportunity employer, Alinta Energy encourages applications from any qualified person, including First Nations Australians, members of the LGBTQIA+ community, people of all ages and people living with a disability. We are also proud to be a WORK180 Endorsed Employer and we are committed to advancing women’s careers.

We look forward to hearing from you.

Click ‘Apply’ to submit your application.

Advertised: 03 Oct 2025 W. Australia Standard Time
Applications close: 20 Oct 2025 W. Australia Standard Time