Customer-Focused Store Team Member (Bakery)

Kibbi; Kitchener; On-site; CAD 19,000 - 25,000; Full time

Benefits offered by this job

10% store discount

On-the-job training

Internal promotions

Diversity & inclusion commitment

Job summary

Farm Boy invites applications for roles delivering welcoming, fresh shopping experiences across our stores. You will assist customers, help keep departments looking their best, and ensure accurate signage and presentation.

Join a team that values detail, collaboration, and safety. The role may involve standing for long periods and occasional heavy lifting, with the opportunity for on-the-job training and internal growth.

Qualifications

• Demonstrates passion for delivering engaging and exceptional customer service.
• Ability to stand for long periods and lift up to 25 lbs.
• Fluency in English; French language skills considered an asset.

Responsibilities

• Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
• Welcome, greet, and assist customers using Farm Boy Service Standards while sharing your knowledge and enthusiasm for our products.
• Package, stock, and rotate merchandise on display counters and shelves, ensuring high-quality presentation and accurate signage.
• Maintain clean, safe, and organized work and storage areas through general housekeeping duties, including sweeping, mopping, and dusting.
• Follow all corporate policies and procedures, with a focus on Health & Safety, Food Safety, and proper equipment use.
• Complete opening and closing procedures and support fellow Team Members as needed.
• Support the team with additional duties on a periodic basis.

Skills

Customer service

Attention to detail

Teamwork

Communication

Flexibility

Job description

Farm Boy invites applications for roles delivering welcoming, fresh shopping experiences across our stores. You will assist customers, help keep departments looking their best, and ensure accurate signage and presentation.

Join a team that values detail, collaboration, and safety. The role may involve standing for long periods and occasional heavy lifting, with the opportunity for on-the-job training and internal growth.