Customer-Focused Financial Services Rep (Lending & Payments)

Moneymart Inc.

Whitby

Hybrid

CAD 25,000 - 28,000

Full time

3 days ago
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Benefits offered by this job

Monthly bonus
Paid Time Off
Retirement Options
Education Reimbursement
Perkopolis discounts
Free company services

Job summary

Money Mart in Whitby, part of Momentum Financial Services Group, seeks a Retail Team Member to deliver friendly customer service and drive sales in a fast-paced branch.

You will handle cash and POS transactions, promote loans and related financial products, and maintain accurate records while adhering to regulatory requirements and company policies. This entry-level role offers opportunities for growth and a structured Ready to Work certification program.

Qualifications

  • High School diploma or equivalent.
  • 1+ years of experience in retail or customer service.
  • Experience with POS transactions and cash handling.
  • Ability to promote products and meet sales goals.

Responsibilities

  • Provide friendly, professional customer service and process transactions.
  • Promote loans, credit cards, money orders, and other services per customer needs.
  • Identify cross-selling opportunities to meet sales targets.
  • Explain product features, fees, and terms clearly and accurately.
  • Maintain accurate customer information and documentation in systems.
  • Follow KYC/AML and other regulatory requirements.

Skills

Customer service
Sales
Cross-selling
Cash handling
POS transactions
Microsoft Office

Education

High School diploma or equivalent

Tools

POS system
Microsoft Office

Job description

Money Mart in Whitby, part of Momentum Financial Services Group, seeks a Retail Team Member to deliver friendly customer service and drive sales in a fast-paced branch.

You will handle cash and POS transactions, promote loans and related financial products, and maintain accurate records while adhering to regulatory requirements and company policies. This entry-level role offers opportunities for growth and a structured Ready to Work certification program.

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