Financial Services & Lending Specialist

Moneymart Inc.; Pickering; Hybrid; CAD 25,000 - 28,000; Full time

Benefits offered by this job

Market competitive pay

Monthly store bonus up to $590 CAD

Paid time off

Job summary

Money Mart in Pickering, Ontario is seeking a Retail Team Member to support customers with personal lending products, cash handling, and branch operations. You will interview clients, assess needs, and guide them to suitable financial solutions, while maintaining accurate records.

Join a team focused on service, compliance, and customer care, with structured training, a multi-week RTWA certification, and opportunities to build career within a trusted brand.

Qualifications

• Customer service mindset with ability to build rapport and create a positive experience.
• Sales-oriented approach including cross-selling opportunities.
• Ability to perform in a fast-paced environment and manage priorities.
• Strong problem-solving skills to resolve questions and concerns.
• Proficiency in reading, writing, and speaking English.
• Basic knowledge of Microsoft Office (Excel, Word, Outlook).

Responsibilities

• Provide friendly, professional, and accurate customer service, complete transactions, and promote products and services.
• Promote, recommend, and process loans, credit cards, cheque cashing, money transfers, and related services.
• Identify cross-selling opportunities to meet sales goals and improve customer outcomes.
• Explain product features, fees, terms, and options using approved materials.

Skills

Customer service

Sales ability

Fast-paced work

Problem solving

English proficiency

MS Office

Education

High School diploma

Job description

Money Mart in Pickering, Ontario is seeking a Retail Team Member to support customers with personal lending products, cash handling, and branch operations. You will interview clients, assess needs, and guide them to suitable financial solutions, while maintaining accurate records.

Join a team focused on service, compliance, and customer care, with structured training, a multi-week RTWA certification, and opportunities to build career within a trusted brand.