Customer-First Retail Sales Associate

Roots; Toronto; On-site; CAD 32,000 - 40,000; Full time

Job summary

Roots, established in 1973, is a proudly Canadian lifestyle brand. We are hiring a Sales Associate to provide exceptional service, build relationships with customers, and promote our core values of authenticity, quality and community.

Reporting to the Store Manager, you will handle POS transactions, merchandise presentation, stock replenishment, and loss prevention while keeping stores visually appealing and customer-focused.

Qualifications

• Retail experience in apparel or similar could be beneficial.
• Ability to develop relationships with customers and provide tailored service.
• Experience with cash handling and POS systems.
• Attention to store standards, visual merchandising, and stock replenishment.

Responsibilities

• Provide exceptional service to customers and build relationships.
• Operate POS transactions and maintain accurate cash handling.
• Maintain store standards: merchandising, pricing, and housekeeping.
• Keep up-to-date on product knowledge and service updates.
• Be a strong team player contributing to store success.

Skills

Retail experience

Customer relationships

Cash handling

Merchandise presentation

Excellent presentation

Positive attitude

Customer understanding

Team player

Job description

Roots, established in 1973, is a proudly Canadian lifestyle brand. We are hiring a Sales Associate to provide exceptional service, build relationships with customers, and promote our core values of authenticity, quality and community.

Reporting to the Store Manager, you will handle POS transactions, merchandise presentation, stock replenishment, and loss prevention while keeping stores visually appealing and customer-focused.