Customer-First Lot Loader

The Home Depot Canada; Airdrie; On-site; CAD 21,000 - 28,000; Full time

Job summary

The Home Depot Canada in Alberta's Airdrie is hiring a Lot Associate who helps loading orders into customer vehicles and keeps the parking lot welcoming and safe. You’ll be the first and last associate customers see, guiding them to the right solutions for their projects.

This role emphasizes customer service under the GET model, teamwork with the Front End Supervisor, safety, and adaptability to a flexible schedule, including evenings and weekends in a busy retail environment.

Qualifications

• Highschool diploma or equivalent required.
• 1–2 years retail experience desired.

Responsibilities

• Load orders into customer vehicles and ensure safe loading.
• Provide excellent customer service following GET model.
• Maintain a sufficient quantity of carts near store entrance.
• Ask open-ended questions about customers' projects to determine needs.
• Assist customers in loading and securing merchandise.

Skills

Interpersonal skills

Organizational skills

Attention to detail

Education

Highschool Diploma or Equivalent

Job description

The Home Depot Canada in Alberta's Airdrie is hiring a Lot Associate who helps loading orders into customer vehicles and keeps the parking lot welcoming and safe. You’ll be the first and last associate customers see, guiding them to the right solutions for their projects.

This role emphasizes customer service under the GET model, teamwork with the Front End Supervisor, safety, and adaptability to a flexible schedule, including evenings and weekends in a busy retail environment.