Customer Experience Team Leader - Merivale Place, Nepean ON

Melanie Lyne; Ottawa; In loco; CAD 42.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discount in store

Dynamic and passionate team

Career development and advancement

Descrizione del lavoro

Melanie Lyne in Ottawa is seeking a Team Leader who brings a passion for fashion and customer service. You will lead a dynamic team, delivering a unique shopping experience while driving development and career growth for employees.

As a stylist, you will shape wardrobes, train staff on service excellence, and monitor sales to influence store performance. You will handle daily operations and ensure smooth opening/closing procedures.

Competenze

• Experience as a team leader or sales trainer.
• Strong selling and customer service skills.
• Desire to develop a career in retail.

Mansioni

• Act as a stylist to build a personalized wardrobe for the customer.
• Develop and train the sales team on exemplary customer service, promotions, product knowledge and trends.
• Monitor sales targets and influence store results.
• Perform daily tasks: price changes, shipping orders/transfers, store cleanliness.
• Open and close the store as required.

Conoscenze

Team leadership

Customer service

Sales training

Fashion knowledge

Descrizione del lavoro

How will you support the team?

As a Team Leader, you possess a passion for fashion and customer service. You will be part of a winning team that provides a unique and memorable shopping experience to every customer. You will be joining a Company focused on the development and career growth of its employees.

• Act as a stylist to build a personalized wardrobe to the customer.
• Develop and train the sales team on exemplary customer service, the promotion of different programs, product knowledge and current trends.
• Monitor sales targets frequently and take the required actions to influence the store’s results.
• Perform daily tasks such as changing prices, shipping orders/transfers and keeping the store clean.
• Open and close the store as required.

The people who thrive with us have:

• Contagious passion for fashion and customer service
• Experience as a team leader or sales trainer
• Desire to develop a career in retail
• Strong selling and customer service skills

Benefits:

• Employee discount in store
• Dynamic and passionate team
• Career development and advancement program
• Supportive management team and good work/life balance

Don't miss this opportunity to join an exceptional team!