Customer Experience Manager

Clear Destination Inc.; Quebec; Hybrid; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Employee discount

Career development

Supportive management

Good work/life balance

Job summary

Clear Destination Inc. is seeking a passionate Store Assistant Manager to support the team in creating unique shopping experiences. In this role, you will lead and develop a winning team, coach on customer service, and monitor sales targets.

Ideal candidates have a contagious passion for fashion, at least 3 years of experience in store management or sales, and strong team building skills. Enjoy a supportive management team and benefits including in-store discounts and career advancement

Qualifications

• Minimum of 3 years of experience in store management or customer service role.
• Demonstrate initiative consistently.
• Strong team building skills.

Responsibilities

• Recruit and lead a team to provide exceptional shopping experience.
• Build personalized wardrobes for customers as a stylist.
• Coach team on customer service and product knowledge.
• Monitor and influence sales targets.
• Support daily store operations and merchandising.

Skills

Customer service

Team building

Sales management

Fashion knowledge

Job description

How will you support the team?

As part of Management, the Store Assistant Manager possesses a passion for fashion and customer service. They recruit and lead a winning team that provides a unique and memorable shopping experience to every customer. They foster a vibrant, fun, energetic and enjoyable store environment.

• Act as a stylist to build a personalized wardrobe to the customer.
• Develop and coach a team on exemplary customer service, the promotion of different programs, product knowledge and current trends.
• Monitor sales targets frequently and take the required actions to influence results.
• Support the Store Manager in team management and merchandising to achieve sales goals.
• Support daily operations such as receiving merchandise, changing prices, shipping orders/transfers and keeping the store clean.

The people who thrive with us have:

• Contagious passion for fashion and customer service
• A minimum of 3 years of experience in a store management, sales and customer service position
• Demonstrate initiative on an on-going basis.
• Strong team building skills

Benefits:

• Employee discount in store
• Dynamic and passionate team
• Career development and advancement program
• Supportive management team and good work/life balance