Customer Experience Lead

Laura Canada; Edmonton; On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Employee discount in store

Dynamic and passionate team

Career development program

Supportive management team and good工作/

Job summary

Laura Canada in Edmonton is seeking a Team Leader who brings a passion for fashion and customer service to inspire a thriving store team.

You will act as a stylist, train the sales team on service and product knowledge, monitor targets, handle daily tasks, and open/close the store as required.

Join a dynamic, career-focused environment with growth opportunities and a supportive management team.

Qualifications

• Experience leading sales teams in retail.
• Strong customer service orientation and communication skills.
• Ability to train and develop staff to meet service standards.

Responsibilities

• Act as a stylist to build a personalized wardrobe for customers.
• Develop and train the sales team on exemplary customer service, product knowledge and trends.
• Monitor sales targets frequently and take actions to influence store results.
• Perform daily tasks such as changing prices, shipping orders/transfers and store cleanliness.
• Open and close the store as required.

Skills

Passion for fashion

Customer service

Team leadership

Training and coaching

Sales target driven

Tools

POS system

Job description

How will you support the team?

As a Team Leader, you possess a passion for fashion and customer service. You will be part of a winning team that provides a unique and memorable shopping experience to every customer. You will be joining a Company focused on the development and career growth of its employees.

• Act as a stylist to build a personalized wardrobe to the customer.
• Develop and train the sales team on exemplary customer service, the promotion of different programs, product knowledge and current trends.
• Monitor sales targets frequently and take the required actions to influence the store’s results.
• Perform daily tasks such as changing prices, shipping orders/transfers and keeping the store clean.
• Open and close the store as required.

The people who thrive with us have:

• Contagious passion for fashion and customer service
• Experience as a team leader or sales trainer
• Desire to develop a career in retail
• Strong selling and customer service skills

Benefits:

• Employee discount in store
• Dynamic and passionate team
• Career development and advancement program
• Supportive management team and good work/life balance

Don't miss this opportunity to join an exceptional team!