Customer Experience Associate - Banking & Tech Help (30H)

Scotiabank; Montreal (administrative region); On-site; CAD 22,000 - 30,000; Part time

Job summary

Scotiabank is seeking a Customer Experience Associate for Plaza Langelier, Montreal QC (30H/Week Temporary). You will be the face of our branch, delivering exceptional service while guiding customers through daily transactions and digital banking options.

Join a customer-centric team and contribute to branch goals, with opportunities to learn and grow within a supportive, inclusive environment.

Qualifications

• Proven customer service skills through work or community involvement
• Willing to assist in a professional, friendly and efficient manner
• Comfortable in simple sales situations
• Strong technical skills and ability to promote digital options to customers

Responsibilities

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate eagerness to learn and determination to succeed

Skills

Customer service

Sales mindset

Tech savviness

Flexible schedule

Job description

Scotiabank is seeking a Customer Experience Associate for Plaza Langelier, Montreal QC (30H/Week Temporary). You will be the face of our branch, delivering exceptional service while guiding customers through daily transactions and digital banking options.

Join a customer-centric team and contribute to branch goals, with opportunities to learn and grow within a supportive, inclusive environment.