Customer Experience Ambassador

Indigo; Cambridge; On-site; CAD 21,000 - 26,000; Part time

Job summary

Indigo in Cambridge/Waterloo is seeking part-time team members to help create welcoming stores and tell stories through product displays. You will assist customers and stock shelves while supporting events and maintaining safety and visual standards.

Previous retail experience is a bonus; flexible scheduling includes evenings and weekends. Join Indigo to be part of Canada’s Cultural Department Store and help bring joy to customers every day.

Qualifications

• Experience in specialty retail or a retail environment preferred but not required

Responsibilities

• Create a warm and welcoming environment in our stores
• Add joy to our customers' lives
• Leverage our product to tell stories
• Engage and connect with our customers on the floor
• Curate specific product collections for each customer you meet
• Ensure Visual Standards are followed and maintained
• Role model Indigo’s High Performance Characteristics
• Seek information regarding new products, promotions and programs
• Contribute to an environment where health and safety is a top priority and where everyone participates in ensuring safety
• Take accountability to respond to customer feedback in a timely manner
• Hold self and others accountable
• Own self-development and provide continuous feedback to colleagues and Leadership Team
• Share ideas with Leadership Team on how to improve the employee and customer experience

Skills

Customer service

Adaptability

Communication

Team collaboration

Job description

Indigo in Cambridge/Waterloo is seeking part-time team members to help create welcoming stores and tell stories through product displays. You will assist customers and stock shelves while supporting events and maintaining safety and visual standards.

Previous retail experience is a bonus; flexible scheduling includes evenings and weekends. Join Indigo to be part of Canada’s Cultural Department Store and help bring joy to customers every day.