Customer Development Manager

Colgate; Ajax; On-site; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Customer Development Manager, where you'll leverage your expertise in consumer goods to drive sales and enhance brand presence. This role emphasizes collaboration, negotiation, and strategic planning, allowing you to make a significant impact in a dynamic environment. You'll work closely with retailers and service providers, ensuring the successful execution of business plans while nurturing key partnerships. If you're passionate about achieving results and thrive in a fast-paced setting, this is the perfect opportunity to elevate your career and contribute to a healthier future for consumers and communities alike.

Qualifications

• 2+ years experience in Consumer Goods or Customer Management.
• Strong field execution and customer understanding.

Responsibilities

• Monitor sales and distribution performance for new products.
• Engage customers to build brands through strong alignment.
• Collaborate cross-functionally to develop commercial strategies.

Skills

Verbal Communication

Negotiation Skills

Analytical Skills

Leadership Skills

Results-Driven

Education

Bachelor’s Degree in Business

Tools

MS Office

Google Suite

Job description

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Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Job Title: Customer Development Manager

Travel Required?: Travel - 75% of time or more

Date: Apr 29, 2025

On-site

No Relocation Assistance Offered
Job Number#166816 - Cagayan De Oro, Misamis Oriental, Philippines

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

The Experience

The Customer Development Manager is responsible for achievement of Sales targets through excellence in the 5P's execution at the direct point of sale where planning CP/ Direct Retailers/ Service Providers activities is key. They must develop and support the partnership between CP/ Direct retailers/ Service Providers at the customer’s headquarters, at the store and regional level by nurturing contacts and negotiating with buyers, merchandisers, and Store Operations/in-store personnel. They provide feedback on the in-store environment which allows rapid revision of competitive tactics.

Core Responsibilities

Monitors sales and distribution performance, particularly for new products, and taking timely action to drive continuous improvement.

Engages our customers to build our brands through strong alignment, selling and negotiation.

Regularly visits stores in order to identify areas of improvement.

Collaborates cross-functionally to develop and deliver strong commercial strategies and plans based on a deep understanding of our shoppers and categories.

Leads development of 18-month rolling, joint, “win-win” business plans (baseline and promotions) covering sales, volume, and profitability at PPG/SKU level, and incorporating customers’ objectives and strategy.

Monitors compliance of 5P activity execution against established agreements/objectives and tracks interim performance of 5P activities to ensure flawless execution.

Collects information on the external environment (e.g. competitor activity) during the promotion period.

Conducts post-evaluation analysis based on activity details and compares results with pre-evaluation analysis, explaining any potential differences.

Identifies insights from post-evaluation analyses and incorporates learning into future customer/RE strategy.

What you’ll need...

Bachelor’s Degree in any Business Course or related course

Minimum of 2 years experience in Consumer Goods/ Customer Management of key accounts (e.g. FMCG industry experience an advantage)

Strong drive to achieve resultsLeadership skills

Strong verbal and written communication skills; ability to communicate in a clear, focused, persuasive manner

Strong analytical skills

Business-savvy, strong field execution and high-level of customer & trade understanding

Able to work well under pressure & within limited time frame

Active and results-driven, good negotiation skills and have a strong personality.

Computer literate in MS Office and Google Suite

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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