Customer Business Development Manager

Hilton Food Group; Brantford; Hybrid; CAD 88,000 - 110,000; Full time

Job summary

Hilton Foods Canada is seeking a Customer Business Development Manager to manage Walmart relationships and deliver sustainable growth across category areas. Based on site in Brantford, Ontario, you will collaborate with Walmart teams on plan development, promotions and new product initiatives.

You will analyze performance, forecast demand, and present insights to optimize prices, promotions and profitability.

Qualifications

• Experience with own label or branded products for a leading Canadian retailer.
• Proven ability to negotiate prices and agreements.
• Strong stakeholder relationship management experience.

Responsibilities

• Manage interface with Walmart Merchant and Product Developments teams to build enduring relationships.
• Develop and implement tactical plans with Walmart to drive volume and market share.
• Coordinate with NPD to align with consumer trends and customer needs.
• Plan and monitor promotional schemes to maximize category volume and profitability.
• Negotiate pricing with customers and suppliers, including新 product costs.
• Oversee account administration: forecasting, price confirmations, forms, promotions.
• Provide analytics and reporting to monitor performance and advise remedial actions.

Skills

Retail account management

Price negotiation

Stakeholder management

Category management

Forecasting

Data analysis

Communication

New product development (NPD)

Job description

Job Title: Customer Business Development Manager

Salary Range: CAD$87,761 – CAD$109,701

Working Type: On-Site

Manage key relationships with Walmart commercial, innovation and supply chain teams to deliver long-term sustainable development and growth for Walmart and Hilton in the category areas in scope now and in the future.

KEY ACCOUNTABILITIES

• Manage the interface with the Walmart Merchant and Product Developments teams to create and maintain an enduring relationship to ensure the positive development of all the categories in scope.


• Develop and implement tactical plans in collaboration with Walmart to deliver volume growth and optimal market share performance.


• Work in conjunction with the NPD team to ensure targeted new product innovation and existing product development to align with consumer trends and customer needs..


• Develop, plan, execute and monitor effective promotional schemes generating maximum category volume and profitability.


• Negotiate prices with both customers and suppliers, including promotional pricing and new product development costings.


• Manage all elements of account administration including forecasting, cost price confirmations, new line forms and promotional activity.


• Provide regular analytics and reporting to monitor product performance and make recommendations for the implementation of remedial action as required.

KEY EXPERIENCE, KNOWLEDGE AND SKILLS

• Strong experience in own label or branded product with a leading Canadian retailer


• Solid, proven experience of negotiating prices and agreements.


• Demonstrable experience of successful internal and external stakeholder relationship management.


• Working knowledge of category management tools and the ability to turn insight into actions.


• Practical understanding of business accounting and forecasting.


• Excellent communication and interpersonal skills with the ability to sell in a compelling way.


• Ability to spot emerging trends and initiatives within the food market.


• Ability to lead, manage and develop a team to secure their


• Sound understanding of business drivers with the ability to identify technical opportunities to achieve those drivers.


• Ability to gather and analyse data to identify opportunities and potential risks.


• Strong commercial acumen.

Hilton Foods Canada is committed to building a culture of diversity and inclusion and are committed to providing equal opportunities to all employees. At Hilton Foods Canada, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require an accommodation during the recruitment process, please advise the HR representative. All requests for an accommodation and the accommodation measures will be handled in a confidential manner at all times.