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A leading international life sciences company is seeking a Customer Service Representative in Toronto. This role involves liaising with clients, managing schedules, and ensuring exceptional service within the Cosmetics Division. Candidates should possess a Bachelor's degree in Science and 3-5 years of customer service experience. Proficiency in English and excellent communication skills are essential. Join a renowned company recognized for its positive work environment.
Job Description
Job Description
Company Description
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.
In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.
In 2024, Eurofins generated total revenues of EUR 6.515 billion, and has been among the best performing stocks in Europe over the past 20 years.
Reporting to the Team Lead, this position is responsible for fulfilling all customer service responsibilities and coordinate stability studies to support the Cosmetics Division laboratories. This position is responsible for providing exceptional customer service to the company’s current and future clients. Reflecting a positive and professional image of the company is a crucial requirement of this position. The incumbent will be experienced in handling a wide range of customer service and support-related tasks and will be able to work independently with minimal supervision.
Education
Qualifications
Additional Qualifications
Technical Skills
This position will be working in an office environment within the lab. Moderate level of activity and some light lifting requirements to fulfill any required administrative duties such as filing and photocopying.
Shift work and overtime may be required, as well as working periodic weekends and / or evenings.
Accommodation : Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request via the website at.
As a Eurofins employee, you will become part of a company that has received international recognition as a great place to work. To learn more about Eurofins, please explore our website at
We thank all applicants within commuting distance of GTA, Ontario for showing an interest in this position. Only those selected for an interview will be contacted.
This posting is supported by AI technology to assist in screening candidates and resumes.
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