Cross Dock Operator

Bison Transport Inc FT Hourly; Calgary; On-site; CAD 42,000 - 62,000; Full time

Job summary

Bison Transport Inc in Calgary is seeking a Cross-Dock Operator to safely manage our customers' freight and maintain dock systems. You will prioritize daily dock operations and help grow into a future dock leadership role.

The role requires cross/dock warehouse experience, a valid forklift license, strong customer service, and data entry skills. Expect a Continental Day Shift (5:00 AM–5:00 PM) on a 4-3-4-3 rotating schedule, with ongoing training and growth opportunities.

Qualifications

• Previous cross/dock warehouse experience.
• Hold a valid forklift license.
• Excellent customer service skills.
• Strong interpersonal skills and relationship building.
• Ability to work in a fast-paced environment.
• Able to lift up to 50 lbs and adapt to change.
• Data entry skills and computer systems navigation.

Responsibilities

• Handle freight safely and efficiently at the dock.
• Complete load transfers with forklift or by hand.
• Validate freight and manage paperwork in the Bison system.
• Track inbound/outbound moves and prioritize to minimize delays.
• Manifest moves and upload/download manifests via Bison systems.
• Conduct daily dock audits and report OS&D issues.
• Submit daily activity logs to LTL Coordinator or Supervisor.
• Maintain facility housekeeping and support other duties as assigned.

Skills

Cross-dock experience

Forklift license

Customer service

Interpersonal skills

Data entry

Adaptability

Tools

Bison systems

Job description

The Cross-Dock Operator is responsible for handling our customers' freight in a safe and efficient manner, maintaining dock systems and shipment data, and prioritizing daily dock operations.

The ideal candidate for this position would be an individual that is driven to improve operational efficiencies at the dock level, and with a desire to grow into a future dock leadership role. Specific Responsibilities include:

• Working in accordance with all Bison policies and procedures and safely operating all equipment.
• Completing load transfers either with forklift or by hand.
• Validating freight and managing paperwork, as well as updating the Bison system correctly and in a timely manner.
• Tracking and tracing of inbound and outbound moves at the dock using Bison systems & tools for both Truckload (TL) and Less Than Truckload (LTL) and prioritizing accordingly as to minimize failures or missed deliveries.
• Manifesting of inbound and outbound moves from the dock and communicating appropriately, including uploading and downloading of manifests through Bison systems.
• Completing daily dock audits, including noting outstanding Overages, Shortages, and Damages (OS&D), and communicating appropriately to coordinator or supervisor to ensure items are being acted upon.
• Completing and submitting daily activity logs to LTL Coordinator or LTL Supervisor.
• General housekeeping in and around the facility.
• Engaging in other activities as assigned by the LTL Supervisor or Terminal Manager.

Our Ideal Candidate will possess:

• Previous experience in a cross/dock warehouse environment.
• Hold a valid forklift license.
• Excellent customer service skills.
• Strong interpersonal skills with emphasis on relationship building among both internal and external stakeholders.
• Ability to work in a fast-paced environment.
• Must be able to lift up to 50 lbs.
• Adaptable to change as this position will be in a constantly growing and changing area of the business.
• Intermediate skill level in data entry, and strong competence in being able to navigate around computer systems.

Shift: Continental Day Shift, 5:00 AM to 5:00 PM. This position follows a rotating 4-3-4-3 schedule, alternating between Thursday-Sunday and Friday-Sunday workweeks.

This job is classified under NOC Code: 75101.

Why Bison

• Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
• Dispersed work environments that promote a healthy work-life balance
• Meaningful and impactful work and projects with an essential service provider
• Join our engaging Wellness Program & extracurricular sports teams

About Bison

• Celebrating over 50 years in Business
• Active in giving back through Corporate Social Responsibility and Charitable Giving
• Committed to environmental sustainability

Bison Transport is committed to Diversity and Inclusion in the Workplace.

Background and suitability for a career in Transportation is wide ranging. Some of our brightest people have joined us with no previous “trucking” experience. We always say we work in the “people business”. So, whether you have a background in the airline, automotive, retail or hospitality industries, to name a few, your experience is valuable and we are bound to find many transferrable skills. We are ready to welcome exceptional, high potential contributors who aspire to lead people and processes in the pursuit of service excellence in a highly dynamic and collaborative environment. We seek team players who are eager to learn our business from the ground up, are able to demonstrate a track record of strong performance and possess a sincere interest in growing their careers in the transportation arena. We seek top notch communicators who adopt a driver of change mindset of “how can we be better, do better and get better results”.