Crisis Shelter Support - Flexible Shifts

Employment North; Central Ontario; On-site; CAD 32,000 - 34,000; Full time

Job summary

Muskoka Women's Shelters and Services is seeking a Relief Support Worker to provide crisis support to women survivors of violence at Muskoka Interval House (Bracebridge) and Chrysalis (Huntsville). Shifts are variable, including days, evenings, nights, weekends, and holidays, with on-call coverage for regular staff.

Qualifications include post-secondary education or related experience, ability to work in a fast-paced setting, First Aid/CPR, and proficiency in English; French is an asset.

Qualifications

• Post-secondary education in a relevant discipline or equivalent experience.
• Knowledge of violence against women and systemic barriers.
• Experience with women from diverse backgrounds and languages.
• Experience in telephone and in-person support work.
• Ability to work independently and in a fast-paced environment.
• Flexible to work rotating shifts on short notice.
• Valid driver’s license and access to a vehicle (preferred).
• First Aid/CPR certification current.
• English and French fluency considered an asset.

Responsibilities

• Provide immediate crisis support by phone and in person to women survivors.
• Conduct intake, assessment, and discharge procedures for residents.
• Offer information, emotional support, safety planning, and referrals.
• Provide accompaniment and transportation as needed and possible.
• Maintain confidentiality and safety policies at all times.
• Complete administrative duties: tracking, logging, documentation, and reporting.
• Provide interpersonal conflict resolution when required.
• Work independently and as a team member for case management.
• Liaise with community agencies and organizations.
• Participate in shelter activities including food prep and cleaning.
• Attend meetings/events as required; perform other duties as assigned by Exec. Director.

Skills

Crisis support

Assessment

Documentation

Interpersonal skills

Time management

Teamwork

Conflict resolution

Communication

Driver's license (asset)

First Aid/CPR (certified)

Bilingual English/French (asset)

Education

Post-secondary education in relevant discipline or equivalent experience

Tools

Microsoft Office

Internet

Email

Job description

Muskoka Women's Shelters and Services is seeking a Relief Support Worker to provide crisis support to women survivors of violence at Muskoka Interval House (Bracebridge) and Chrysalis (Huntsville). Shifts are variable, including days, evenings, nights, weekends, and holidays, with on-call coverage for regular staff.

Qualifications include post-secondary education or related experience, ability to work in a fast-paced setting, First Aid/CPR, and proficiency in English; French is an asset.