Crisis Intervention Counsellor - MA2

Halton Women s Place; Milton; On-site; CAD 37,000 - 42,000; Full time

Job summary

Halton Women’s Place in Milton, Ontario is seeking a Full-time Crisis Intervention Counsellor to support women in shelter and via crisis lines. You will provide immediate crisis counselling, safety planning, and practical assistance to clients in shelter and remotely, serving as a case manager for in-shelter clients.

The role emphasizes agency values of hope, choice, collaboration, and excellence in all interactions.

Qualifications

• Provide a welcoming and caring first point-of-contact to in-shelter clients and crisis-line callers.
• Deliver crisis intervention, safety planning, emotional support and practical assistance.
• Conduct intake interviews to determine shelter eligibility and identify needs.
• Assess safety concerns regularly; develop and update

Responsibilities

• Provide a welcoming and caring first point-of-contact to in-shelter clients and to clients calling Halton Women’s Place’s crisis and support telephone line and webchat service;
• Provide crisis intervention, safety planning, emotional support, and practical assistance to women in shelter and over the crisis and support telephone line and webchat;
• Conduct client intake interviews to determine eligibility for admission to a safe shelter site, conduct ongoing danger, risk, and needs assessments and provide referrals to other community services as new needs are identified;
• Assess safety concerns on a regular and ongoing basis, develop and update

Job description

Temporary Full Time Union Line Personelle Milton, ON, CA

2 days ago Requisition ID: 1134

Salary Range: $26.94 To $30.13 Hourly

Classification: Union

Status : Temporary Full Time until January 15, 2027, with possibility of extension

Shift: Milton A2 (Monday to Friday, 3:30 pm to 11:30 pm)

Location : Milton (may be required to work from Burlington shelter as needed)

Department : Programs & Services

Reports to : Manager, Safe Shelter Services

Anticipated start date : As soon as possible

Deadline to express interest: Open until filled

Agency Overview:

Halton Women’s Place is the only Safe Shelter program in the Halton Region. We provide a safe haven, information, education, and counselling, to support women and children to live a life free from violence. We operate two emergency safe shelters, as well as community outreach and public education program. Our safe shelter facilities operate on a 24/7 basis.

Position Summary

Full-time Crisis Intervention Counsellors provide immediate crisis counselling, emotional and practical support, and information to empower women at risk of harm from, or escaping, domestic violence. Full-time Crisis Intervention Counsellors are the case managers for in-shelter clients, providing referrals and advocacy in accordance with the woman’s identified needs and service goals. Full-time Crisis Intervention Counsellors demonstrate our agency values of hope, choice, collaboration, and excellence in everything they do.

RESPONSIBILITIES:

Client Services

• Provide a welcoming and caring first point-of-contact to in-shelter clients and to clients calling Halton Women’s Place’s crisis and support telephone line and webchat service;
• Provide crisis intervention, safety planning, emotional support, and practical assistance to women in shelter and over the crisis and support telephone line and webchat;
• Conduct client intake interviews to determine eligibility for admission to a safe shelter site, conduct ongoing danger, risk, and needs assessments and provide referrals to other community services as new needs are identified;
• Assess safety concerns on a regular and ongoing basis, develop and update