Crew Member

Firehouse Subs; Victoria; On-site; CAD 21,000 - 25,000; Part time

Job summary

Firehouse Subs in Victoria, BC is seeking a part-time Crew Member to prepare and serve hot and cold subs, follow safety standards, and keep the workspace clean. You will greet guests, take orders, and process payments with accuracy.

No prior restaurant experience needed; training is provided. You will join a fast-paced team dedicated to friendly, efficient service and flexible scheduling, including evenings, weekends, and holidays.

Qualifications

• Friendly, respectful customer service skills.
• Able to work in a fast-paced food service environment.
• Cash handling accuracy at the point of sale.
• Willing to follow directions and procedures.

Responsibilities

• Greet guests and take orders at counter or register.
• Handle cash and electronic payments accurately.
• Prepare and assemble subs, ensure order accuracy.
• Restock supplies and support opening/closing tasks.
• Collaborate with team to provide friendly service.
• Maintain clean and organized work area.

Skills

Customer service

Food safety

Teamwork

Cash handling

Stamina

Job description

Company Description

Firehouse Subs® is a fast-growing restaurant chain known for hearty, flavorful subs, heartfelt guest service, and strong support for public safety. Founded in Jacksonville, Florida in 1994 by two brothers and former firefighters, the brand is built on a legacy of fire and police service and a commitment to quality meats and cheeses. Through the Firehouse Subs Public Safety Foundation®, the company supports first responders and community safety initiatives. With more than 1,500 restaurants and hundreds more planned, Firehouse Subs is consistently recognized as a leading restaurant brand for supporting local community activities. The company continues to grow while focusing on strong partnerships with franchisees and area representatives.

Role Description

The Crew Member role at Firehouse Subs in Victoria, BC is a part-time, on-site position. Crew Members prepare and assemble hot and cold subs, follow food safety and quality standards, and maintain a clean and organized work area. Responsibilities include greeting guests, taking orders at the counter or register, handling cash and electronic payments accurately, and ensuring orders are made correctly and delivered promptly. Crew Members also restock supplies, support opening and closing tasks, and collaborate with team members to provide friendly, efficient service. This role involves standing for extended periods, working in a fast-paced environment, and following company procedures and safety guidelines.

Qualifications

• Ability to deliver friendly, respectful customer service and communicate clearly with guests and team members.
• Capacity to work in a fast-paced food service environment, including basic food preparation, safe handling, and cleanliness.
• Strong teamwork skills, reliability, and willingness to follow directions and established procedures.
• Basic math and cash-handling abilities, with attention to accuracy at the point of sale.
• Ability to stand for extended periods and lift or move light to moderate items as needed.
• Previous restaurant or retail experience is helpful but not required; training is provided.
• Availability to work a flexible part-time schedule, including evenings, weekends, and holidays as needed.