Crew Member

Ontario Trillium Foundation; Kelowna; On-site; CAD 18,000 - 23,000; Full time

Benefits offered by this job

Discounted food

Flexible schedule

Job summary

Firehouse Subs in Kelowna is seeking dedicated Crew Members to join our fast-paced, guest-focused team. You will prepare high-quality sandwiches, maintain a clean workspace, and deliver friendly service.

This full-time, permanent role offers mornings, evenings, weekends, and holiday shifts with flexible scheduling and opportunities to grow in a welcoming restaurant environment.

Qualifications

• Prior experience in food service or customer service is mandatory.
• Must reside in Kelowna.
• Ability to work flexible hours including mornings, evenings, weekends and holidays.

Responsibilities

• Food Preparation: Prepare and assemble sandwiches according to established recipes and guest preferences.
• Customer Service: Provide friendly, efficient, and attentive service to all guests; Upsell menu items; Operate the POS system accurately.

Skills

Customer service

Communication

Multitasking

POS familiarity

Basic math

Tools

POS system

Job description

Firehouse Subs, founded by real firefighters, is known for its hearty, flavor-packed subs and welcoming team environment. We are currently seeking dedicated and enthusiasticCrew Membersto join our Kelowna location. The ideal candidate is customer-focused, dependable, and eager to contribute in a fast-paced food service environment.

As a Crew Member, you will be responsible for preparing high-quality sandwiches, maintaining a clean and safe workspace, and delivering exceptional customer service.

Key Responsibilities

• Food Preparation:
• Prepare and assemble sandwiches according to established recipes and guest preferences.
• Slice meats and vegetables as needed, ensuring freshness and consistency.
• Complete daily prep work, including meat and veggie preparation.

Customer Service

• Provide friendly, efficient, and attentive service to all guests.
• Upsell menu items when appropriate to enhance the guest experience.
• Operate the Point of Sale (POS) system accurately for order entry and payment processing.

Sanitation & Cleanliness

• Maintain cleanliness of food prep areas, dining room, washrooms, and equipment.
• Follow all food safety and sanitation guidelines, including proper storage and labeling.
• Handle dishwashing and regular cleaning duties (sweeping, mopping, etc.).

Teamwork & Time Management

• Collaborate with crew members to ensure smooth operations during peak hours.
• Stay organized and manage tasks efficiently in a high-volume environment.

Qualifications

• Prior experience in food service or customer service is mandatory.
• Strong communication and interpersonal skills.
• Basic math skills and familiarity with POS systems are an asset.
• Ability to multitask and work efficiently under pressure.
• Must be able to work flexible hours, including mornings, evenings, weekends, and holidays.
• Willingness to undergo training (3-hour shifts).
• Long-term commitment is required.

Schedule Information

• Morning Shift:Starting at 9:00 AM-11:00 AM to 2:00-5:00 PM
• Closing Shifts: Starting at 3:00-5:00 PM, to 11:00 PM.
• Thursday, Friday and Weekend availability is mandatory
• Holiday availability is preferred

Additional Requirements

• Applicantsmust reside in Kelowna.
• Pleaseprovide yourrecent availability on your resume or cover letter, applications without availability will not be reviewed.
• Only serious applicants who are genuinely interested in working in the restaurant industry should apply.

Firehouse Subs is an equal opportunity employer. We value hard work, integrity, and team spirit.

Job Types: Full time, Permanent

Benefits

• Discounted food
• Flexible schedule

Work Location: In person

Expected hours: 20 - 40 per week

Ability to commute/relocate

• Kelowna, BC: reliably commute or plan to relocate before starting work (preferred)

Experience

• Food industry: 1 year (preferred)