Shift Manager

Ontario Trillium Foundation; Medicine Hat; On-site; CAD 28,000 - 52,000; Full time

Benefits offered by this job

Training and certification opportunity

Recognition programs and annual awards

Job summary

Firehouse Subs is opening in Medicine Hat, Alberta, in October. We are recruiting for PART-TIME and FULL-TIME Team Leaders to join our team at location #104 1800 Strachan Rd East Medicine Hat AB.

As a Team Leader, you will run and manage shifts, greet guests with warmth, and uphold brand standards while training and supporting your team to deliver fast, friendly service and quality subs. Join us and help create a welcoming, high-energy restaurant environment.

Qualifications

• Experience in food service or retail preferred.
• Experience leading a team is considered an asset.
• Availability for day and afternoon shifts preferred.
• Strong work ethic and curiosity to learn.

Responsibilities

• Run and manage the shift, ensuring smooth operations.
• Greet and welcome guests with warmth and hospitality.
• Prepare and serve subs with attention to quality and consistency.
• Model great behavior and uphold brand standards.
• Promote goals such as speed of service and guest satisfaction.

Skills

People skills

Team leadership

Customer service

Shift management

Job description

Are you an energetic people person? Have experience working in food service or leading a team!?

Firehouse Subs is opening in Medicine Hat in October!

We are recruiting for PART-TIME and FULL-TIME Team Leaders to join our team!

Location:#104 1800 Strachan Rd East Medicine Hat AB

Firehouse Subs is a brand founded by two firefighters in 1994, and now has over 1,200 locations in the US and Canada. Our sandwiches are unique because we slice our meats fresh in-house daily, and our steaming process awakens the flavours of our premium meats and cheeses. With generous portions and craveable combinations, our subs are like nothing you've tasted before!

What you'll do:

• You're a people person who cares about your Team Members as people and individuals
• You'll have the responsibility to running and managing the shift
• You greet and welcome guests with your warm, friendly nature ... you have a high level focus on hospitality
• Prepare and serve hearty and flavourful subs
• You're the role model for great behaviour and following standards
• You sweat the small stuff, show care for the restaurant, and treat it like its your own
• You make the tough calls... they won't always be the right ones but you'll learn from each and every one.
• You promote the goals and targets of the restaurant, whether its speed of service, guest satisfaction, employee engagement, or upselling.
• You communicate clear expectations and make achieving these goals fun!

How you will do it:

• Accurately and with attention to detail - no one wants a sloppy or inaccurate sub!
• Friendly and outgoing - easily able to talk and interact with the guests and your team... a smile and eye contact go a long way!
• Quickly and with energy... no joke, the job is BUSY and you should enjoy the hustle!
• With approachability - your team can count on you for a listening ear, support and guidance
• With excellence - you're not comfortable with the status quo or being mediocre. You push yourself to be better each and every day.

Why us:

• We want you to join our team... we are not just a J.O.B, we are your 2nd family. That means we will have fun together, learn about each other, work in a diverse environment, you'll experience and learn new things, laugh together, cry together (hopefully not often, but we're here for you)
• We promote from within; those that work hard, motivate others and want to grow into a leadership role can do this
• We care about being the best, average is not good enough in everything we do. Who wants to work with an average employer, who wants to go to an average restaurant?
• Training and certification opportunities
• Recognition programs and annual service award bonuses
• Oh yeah, you'll get paid too - that's important

Shift Types:

• Days (between 8:00am-6:00pm)
• Afternoons (between 12:00pm-11:00pm)

Job Requirements:

• 1 year Food Service or Retail Experience
• Availability to work both days and afternoons preferred
• Strong work ethic with the curiosity to learn, grow and ask questions
• Experience leading a team is considered an asset