Team Member/Shift leader

Firehouse Subs; Ottawa; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive hourly wages

Discounts on meals

Friendly, team-oriented environment

Job summary

A popular restaurant chain in Ottawa is seeking a Restaurant Manager to oversee profitable operations while ensuring compliance with health and labor regulations. You will lead a dynamic team, maintain high standards of service, and assist in employee training and development. The role requires the ability to communicate effectively and engage in a team-oriented environment. Enjoy competitive wages and discounts on meals as part of a friendly workplace culture.

Qualifications

• Able to work on their feet for up to 13 hours at a time.
• Able to lift up to 50 lbs.

Responsibilities

• Ensure compliance with health and labor regulations.
• Provide leadership for superior guest service.
• Participate in hiring and training employees.

Skills

Leadership

Customer service

Compliance knowledge

Communication

Job description

REPORTS TO: General Manager and Assistant manager

POSITION SUMMARY STATEMENT:

This position is fully accountable for the profitable operation of a Firehouse Subs® Restaurant while adhering to all company guidelines and regulations.

Responsibilities

• Ensure the restaurant is in full compliance with all local, state and federal regulations, including health regulations, hour and wage regulations, age restrictions, fair employment practices, and any other relevant regulations required for the legal operation of the business.
• Ensure knowledge, adherence, and enforcement of all Firehouse Subs® Policies and Procedures.
• Ensure profitability of the business by operating shifts within established guidelines and requirements for food cost, labor, controllables, utilities, and sales growth.
• Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality, and cleanliness while embracing the Firehouse Subs® “culture” and mission and vision statements.
• Assist the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
• Participate in interviewing, hiring, training, and disciplining employees under the guidance of the GM.
• Ensure all required programs, reports and legal documents are accurate, complete, and accomplished on schedule.
• Implement and promote all Public Safety Foundation initiatives.
• Represent Firehouse Subs® in a professional, positive manner at all times.
• Communicate effectively to the GM/Owner all issues that may impact business.
• Able to work on their feet for up to 13 hours at a time.
• Able to lift up to 50 lbs.
• Any other duties assigned by GM/Owner.

Firehouse Subs ® is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation ® .

The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.

Our mission is to carry on our commitment to and passion for:

• Hearty and Flavorful Food
• Heartfelt Service, and
• Public Safety

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.

Benefits

• Competitive hourly wages
• Discounts on meals
• Friendly, team-oriented environment