Team Member

Firehouse Subs; Calgary; On-site; CAD 21,000 - 22,000; Full time

Job summary

Firehouse Subs Calgary is seeking a dependable team member to support the front line of our operation. You will help prepare guest orders, maintain a clean workspace, and keep up with the fast pace of a busy restaurant.

The role requires strong communication with guests, a friendly attitude, and willingness to work evenings and weekends. Basic English is required; French is an asset.

Qualifications

• Able to work in a fast-paced environment.
• Outgoing and Friendly demeanor.
• Evening and weekend availability expected.
• Excellent knowledge of Firehouse Subs menu and offerings.
• Communicate effectively with guests and handle questions professionally.
• Team player who supports the front-of-house and back-of-house.
• Thank guests for their business to foster loyalty.
• Maintain a clean, organized, and sanitary workspace.
• Capable of lifting up to 50 lbs.
• Basic English required; basic French is an asset.

Responsibilities

• Assist with preparation of guest orders.
• Maintain cleanliness and organization of work area.
• Assist with cashiering or cleaning as directed by management.
• Adhere to all food safety and safety guidelines.
• Provide friendly, professional guest service.

Skills

Outgoing

Friendly

Evening and Weekend Availability

Excellent menu knowledge

Guest communication

Team player

Customer appreciation

Organized workspace

Ability to lift up to 50 lbs

Basic English

Basic French

Job description

REPORTS TO: General Manager/Assistant Manager/Shift Leader

REPORTS TO: General Manager/Assistant Manager/Shift Leader

Position Summary Statement: The line positions are critical to the daily success of the restaurant. Part of our mission is to serve hearty and flavorful food, and it has to be done right! The line is just that... the front lines of our operation and standards must be exceeded to ensure we execute on our mission.

Job Requirements

• Able to work in a fast-paced environment.
• Outgoing
• Friendly
• Evening and Weekend Availability
• Excellent menu and product knowledge.
• Accountable for the preparation of the guest’s order.
• Able to communicate effectively with guests and handle questions and concerns in a professional manner.
• Team player.
• Thanks the guest sincerely for their business.
• Participates in all Firehouse Subs Public Safety Foundation fundraising initiatives.
• Maintains an organized, stocked, and sanitary work space.
• Able and willing to complete other restaurant functions such as cashier or cleaning, per management direction, or any other duties assigned by the general manager, assistant manager, or shift leader.
• Maintains a safe work environment, adhering to all established food and safety guidelines.
• Able to lift up to 50 lbs.
• Basic English
• Basic French (optional, but always an asset!)

Compensation: $15.50 - $16.00 per hour

Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation.

The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.

Our mission is to carry on our commitment to and passion for:

• Hearty and Flavorful Food
• Heartfelt Service, and
• Public Safety

This franchise is independently owned and operated by a franchisee.