Credit Administrator

Express Employment Professionals - Cincinnati East; Edmonton; On-site; CAD 42,000 - 65,000; Full time

Job summary

An Edmonton client is seeking a detail-oriented and analytical Credit Administrator to join their credit team. The role covers credit risk, collections, customer service, and internal administration in a fully in-office setting.

Responsibilities include reviewing credit applications, analyzing financials, managing receivables, negotiating payment plans, and coordinating with internal departments to support credit decisions. Prior credit/AR experience and ERP familiarity are assets.

Qualifications

• Strong communication, negotiation, and customer service skills.
• Ability to analyze financial information and summarize key findings.

Responsibilities

• Review and assess new credit applications using credit bureau reports, trade references, and financial statements.
• Compile, analyze, and summarize financial information to support credit decisions.
• Conduct corporate searches, lien reviews, and other due diligence.
• Support credit limit recommendations and manage credit limit increases based on customer needs and project growth.
• Manage assigned customer accounts and monitor outstanding receivables.
• Conduct high-volume collections activities through telephone and email.
• Monitor overdue accounts and proactively address delinquencies.
• Negotiate payment plans with customers and elevate issues when necessary.
• Review daily cash applications and ensure accurate allocation of payments.
• Respond to customer inquiries regarding payments, invoices, and account discrepancies.
• Investigate and resolve billing, pricing, product, and delivery disputes.
• Coordinate with internal departments to obtain supporting documentation, including invoices, contracts, and proof of delivery.
• Assist customers with payment platforms and invoice access tools.
• Process credit applications, conduct trade reference checks, and set up customer files.
• Maintain accurate credit records and supporting documentation.
• Assist with internal coordination, reporting, and administrative tasks.
• Build and maintain strong relationships with customers and internal stakeholders.

Skills

Communication skills

Negotiation

Customer service

Financial analysis

Organizational skills

Time management

Problem solving

Attention to detail

Credit/AR experience

M3 ERP

Tools

M3 ERP

Ariba

Payworks

Job description

An Edmonton client is seeking a detail-oriented and analytical Credit Administrator to join their credit team.

Credit Administrator Highlights:

Credit Risk & Adjudication

• Review and assess new credit applications using credit bureau reports, trade references, and financial statements.
• Compile, analyze, and summarize financial information to support credit decisions.
• Conduct corporate searches, lien reviews, and other due diligence.
• Support credit limit recommendations and manage credit limit increases based on customer needs and project growth.

Collections & Account Management

• Manage assigned customer accounts and monitor outstanding receivables.
• Conduct high-volume collections activities through telephone and email.
• Monitor overdue accounts and proactively address delinquencies.
• Negotiate payment plans with customers and elevate issues when necessary.
• Review daily cash applications and ensure accurate allocation of payments.

Customer Service & Dispute Resolution

• Respond to customer inquiries regarding payments, invoices, and account discrepancies.
• Investigate and resolve billing, pricing, product, and delivery disputes.
• Coordinate with internal departments to obtain supporting documentation, including invoices, contracts, and proof of delivery.
• Assist customers with payment platforms and invoice access tools.

Administration & Internal Coordination

• Process credit applications, conduct trade reference checks, and set up customer files.
• Maintain accurate credit records and supporting documentation.
• Assist with internal coordination, reporting, and administrative tasks.
• Build and maintain strong relationships with customers and internal stakeholders.

Requirements

• Strong communication, negotiation, and customer service skills.
• Ability to analyze financial information and summarize key findings.
• Excellent organizational skills and ability to prioritize competing tasks.
• Ability to manage high volumes of work and meet deadlines.
• Strong problem-solving skills and attention to detail.
• Previous experience in credit, collections, accounts receivable, or financial analysis is an asset.
• Knowledge of lien rights, bonds, or construction-related credit risk is an asset.
• Experience with ERP systems; M3 experience is an asset.
• Familiarity with third-party portals such as Ariba and Payworks is an asset.
• Exposure to construction, HVAC, or industrial industries is an asset.

Hours & Wage

• Salary: $40,000–$65,000 per year, depending on experience.
• Schedule: Monday–Friday, 8:30 a.m.–5:00 p.m
• Work Arrangement: Fully in-office.

Start Date

ASAP.

About Us

Express Employment Professionals works with job seekers to help them find the right job based on their skills and experience. We have a variety of jobs available, including full-time, part-time, and temporary positions. As one of the leading staffing companies in North America, our Edmonton, AB, offices are ready to help you take the next step in your career.Express Employment Professionals has helped strong applicants build their careers since 1985. In 2025, our team put more than 2,871 associates to work in the greater Edmonton area. Express employs more than 556,000 people globally across more than 900 franchise locations worldwide.