Accounts Receivable & Credit Manager

Griff Building Supplies Ltd.; New Westminster; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Extended Health and Dental Benefits

Flex Spending Account Program

RRSP Matching Program

Job summary

Griff Building Supplies Ltd. in Canada seeks an experienced Accounts Receivable & Credit Manager to oversee credit risk, collections, and cash application while driving AR accuracy and reporting. The role aligns with sales growth and cash flow health through strong controls and automation.

You will lead credit policy enforcement, credit limit decisions, and ERP optimization, leveraging AI and analytics to improve efficiency and decision-making. Office-based role in BC.

Qualifications

• Minimum 8 years of progressive Credit and Accounts Receivable experience, with supervisory or management experience.
• CCP designation preferred.
• Post-secondary diploma or degree in Accounting, Finance, Business Administration, or related field.
• Strong knowledge of commercial credit, collections, credit risk, and AR management.
• ERP experience and ability to analyze financial and AR data.
• Proficiency in Microsoft Excel.

Responsibilities

• Oversee credit management and ensure compliance with credit policies.
• Review customer credit applications, financial information, credit reports, and references.
• Approve or recommend credit limits, terms, and risk classifications within established authority.
• Monitor credit exposure, payment performance, and changes in customer financial condition.
• Oversee AR operations and ensure timely collection of outstanding balances.
• Develop collection strategies and elevate high-risk or delinquent accounts as required.
• Monitor AR aging, DSO, overdue accounts, customer payment trends, and credit risk.
• Maintain professional relationships with customers while achieving timely resolution of outstanding balances.
• Oversee cash application and AR postings, reconciliations, and write-offs.
• Provide regular reporting to Finance leadership on AR aging, collections, credit exposure, and metrics.

Skills

Credit risk

Collections

AR operations

Process improvement

AI/Automation

Cash application

Excel

Education

CCP designation

Accounting/Finance degree

Tools

ERP

Job description

Job Purpose

TheAccounts Receivable & Credit Manager oversees the company’s credit andaccounts receivable functions, including credit risk, collections, cashapplication, customer accounts, and reporting.

TheManager ensures effective credit and collection practices that support salesgrowth, healthy cash flow, and appropriate risk controls. The role also leadsprocess improvement, automation, ERP optimization, and the use of AI andtechnology to improve efficiency, accuracy, and decision‑­making.

Duties and responsibilities

CreditManagement & Risk

• Manage the company’s credit function and ensure compliance with creditpolicies.
• Review customer credit applications, financial information, credit reports, andreferences.
• Approve or recommend credit limits, terms, and risk classifications withinestablished authority.
• Monitor credit exposure, payment performance, and changes in customer financialcondition.
• Work with the company’s credit insurance provider and monitor insured customerexposure and requirements.

AccountsReceivable & Collections

• Oversee AR operations and ensure timely collection of outstanding balances.
• Monitor AR aging, DSO, overdue accounts, customer payment trends, and creditrisk.
• Develop collection strategies and elevate high-risk or delinquent accounts asrequired.
• Work with Sales and Shipping to resolve billing disputes and payment issues.
• Monitor bad debt exposure and recommend provisions or write-offs.
• Maintain professional relationships with customers while achieving timelyresolution of outstanding balances. Cash Application & AR Operations
• Ensure timely and accurate posting of customer payments, including EFT,cheques, cash, credit cards, wires, and L/Cs.
• Oversee account reconciliations, unapplied cash, adjustments, credits, andwrite-offs.
• Manage month-end and year-end AR closing and reporting.

Order Release & Reporting

• Oversee credit approval and sales order release processes.
• Review and authorize orders exceeding credit limits or payment terms withindelegated authority.
• Provide regular reporting to the Director of Finance on AR aging, collections,credit exposure, and key metrics.
• Support cash-flow forecasting and maintain accurate AR and credit records inthe ERP.

Leadership,Process Improvement & Technology

• Lead, coach, and develop Credit and AR staff.
• Establish departmental priorities, procedures, and performance expectations.
• Identify and implement opportunities for process improvement, automation, andstronger internal controls.
• Optimize ERP functionality and workflows to reduce manual work and improve dataaccuracy.
• Leverage AI, automation, analytics, and other technologies to improve credit,collections, reconciliation, reporting, and overall efficiency.
• Work closely with Sales, Purchasing, Shipping, and Finance to improve processesand ensure consistent application of company policies.
• Perform other duties and special projects as assigned by the company.

Qualifications

• CCP designation preferred.
• Post‑secondary diploma or degree in Accounting, Finance, Business Administration, or related field.
• Minimum 8 years of progressive Credit and Accounts Receivable experience, preferably with supervisory or management experience.
• Strong knowledge of commercial credit, collections, credit risk, and AR management.
• Strong ERP experience and ability to analyze financial and AR data.
• Experience with process improvement, automation, ERP optimization, AI, ortechnology implementation.
• Strong Microsoft Office skills, particularly excel.
• Excellent analytical, organizational, problem‑solving, and leadership skills.
• Ability to manage competing priorities and work effectively in a fast‑paced environment.
• High level of accuracy, confidentiality, and professionalism.

Working conditions

EmploymentType: Full‑time, 40 hours per week

• Schedule: Monday–Friday, 6:30 a.m.–2:30 p.m.
• Office based

Benefits

• Extended Health and Dental Benefits
• Flex Spending Account Program
• RRSP Matching Program