Crabtree Corner Housing Casual Support Worker (Evenings and Overnights)

Ywca Bc; Vancouver; On-site; CAD 36,000 - 52,000; Full time

Benefits offered by this job

Flexible working arrangements

Employee Family Assistance Program

Equity committees and mentorship

Free staff membership to Health + Gym

Discounts at YWCA Hotel

Priority in YWCA Child Care centres

Job summary

YWCA BC in Vancouver’s Downtown Eastside is seeking a Casual Support Worker for evenings and overnight shifts at Crabtree Corner Housing. You’ll provide emotional support, referrals, and crisis response to residents in recovery, reporting to the Manager, Crabtree Corner Housing.

You will collaborate with SHEWAY staff, contribute to a safe and welcoming environment, and participate in meetings and trainings as needed. A clear criminal record check is required.

Qualifications

• Experience working with women who have substance use issues.
• Crisis intervention skills.
• Knowledge of social services policies and practices.
• Knowledge of Vancouver resources.
• Ability to work independently.
• Experience with Microsoft Outlook, Share Point, One Drive, Relias Training, ADP Workforce Now and/or Safetyline is an asset.
• A valid clear criminal record check (including working with vulnerable populations) is required.

Responsibilities

• Work collaboratively with Crabtree Corner Community and SHEWAY staff.
• Provide ongoing emotional support, information, and referrals to residents.
• Respond to emergency crisis situations.
• Attend meetings and workshops as needed.
• Assist with the safety, cleanliness, comfort and security of Crabtree Corner Housing.
• Other duties as required.

Skills

Crisis intervention

Social services policies

Vancouver resources

Independent work

Shelter/housing experience

Tools

Outlook

SharePoint

OneDrive

Relias Training

ADP Workforce Now

Safetyline

Job description

Crabtree Corner Housing Casual Support Worker (Evenings and Overnights)

Details

Status

Casual Relief, Evening and Overnight Shifts

Location

Downtown Eastside, Vancouver, BC

Posting Period

October 29, 2026 - November 8, 2026

Job Description

YWCA Crabtree Corner Housing provides shelter and support to women who are pregnant or new mothers and who are in recovery. The YWCA Crabtree Corner Housing Casual Support Worker reports to the Manager, Crabtree Corner Housing. The position is on-call to cover shifts for workers who are taking time off, or where a second staff member is needed on a shift. They are responsible for providing emotional support, resources, referrals to residents of Crabtree Corner Housing.

What you’ll be doing:

• Work collaboratively with Crabtree Corner Community and SHEWAY staff;
• Provide ongoing emotional support, information, and referrals to residents;
• Respond to emergency crisis situations;
• Attend meetings and workshops as needed;
• Assist with the safety, cleanliness, comfort and security of Crabtree Corner Housing;
• Must be willing to use Microsoft Outlook, Share Point, One Drive, Relias Training, ADP Workforce Now and Safetyline; and
• Other duties as required

What you’ll need:

• Experience working with women who have substance use issues;
• Crisis intervention skills;
• Knowledge of social services policies and practices;
• Knowledge of Vancouver resources;
• Ability to work independently;
• Previous experience with Microsoft Outlook, Share Point, One Drive, Relias Training, ADP Workforce Now and/or Safetyline an asset;
• A valid clear criminal record check (including working with vulnerable populations) is required.

What we offer:

• Flexible working arrangements for applicable positions
• Employee Family Assistance Program, a confidential and voluntary support service for employees and their eligible family members
• A workplace that prioritizes employee health, safety and well-being, including many learning and growth opportunities such as our employee mentorship program and three equity committees that help to support our goals towards achieving meaningful equity and inclusion.
• Free staff membership to our Health + Fitness Centre
• Discounts at our YWCA Hotel
• Priority in YWCA Child Care centres

Pay Rate: $31.94 per hour + 12% in lieu of time off and benefits

We’re committed to increasing representation and equity across our organization. We strongly encourage applications from women, Black, Indigenous, People of Colour, 2SLGBTQIA+ individuals, people with disabilities and others from marginalized communities. We’re also focused on creating leadership opportunities for Indigenous, Black, and gender-diverse individuals. If you'd like to learn more about our inclusive culture before applying, feel free to contact our Equity and Engagement Manager at [e-mail].

Accessibility is a priority for us.

We respectfully acknowledge that our main office and many of our programs are located on the traditional, ancestral and unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and səlilwətaɬ (Tsleil-Waututh) Nations, and that our work across British Columbia spans the territories of more than 200 First Nations. We also acknowledge the First Nations, Metis and Inuit peoples who live in our communities.

YWCA BC is committed to truth and reconciliation. This includes understanding the truth and impact of our shared colonial history, making positive changes within our organization and taking actions that advance safety, justice and equity for Indigenous peoples.