Anti-Violence Crisis Worker

YMCA of GREATER VANCOUVER; Kamloops; On-site; CAD 30,000 - 43,000; Full time

Benefits offered by this job

5 Sick days a year

Training and Professional Development

Extensive Employee assistance program

Reduced childcare rates and priorityYM

Be part of a charitable organization

Job summary

Kamloops YMCA-YWCA is seeking an Anti-Violence Crisis Worker to join the Shelter Services team. This front-line role supports women and their children in the Y Women’s Emergency Shelter, offering confidential, trauma-informed services, advocacy, and housing navigation.

The position is temporary, full-time (32 hours/week) with a three-month term and potential extension, starting as soon as possible. Training, benefits, and a collaborative work environment are offered.

Qualifications

• Human Services Certificate or equivalent is required.

Responsibilities

• Deliver services to women and their children in shelter settings using a team approach.
• Maintain confidentiality and adhere to policies.
• Assess shelter requests and provide one-on-one and telephone support.
• Coordinate accompaniment to court or appointments and liaise with government ministries.
• Manage client information and report statistics monthly.

Education

Human Services Certificate or equivalent

Job description

2 days ago Requisition ID: 10909

Date Posted: October 30, 2026

Position: Anti-Violence Crisis Worker

Term: Temporary, Full-time

Hours: 32 hours per week

Shift: Monday to Thursday, 3:30pm-11:30pm

Start Date: As soon as possible

End Date: 3 month term, with possibility of extension

Salary: $26.31 per hour

Reports To: General Manager, VAWISS

Union: This posting is governed by the collective agreement between YMCA BC and BCGEU

• 5 Sicks days a year
• Training and Professional Development Opportunities
• Extensive Employee assistance program
• Reduced childcare rates and priority placement for YMCA Staff
• Be part of a charitable organization that positively impacts the community

*Some benefits may vary based on employment terms

Nature & Scope

The Violence Against Women Intervention and Support Services (VAWISS) provides a comprehensive range of services to support women and children seeking safety from violence. The program includes the Y Women's Emergency Shelter, which offers refuge, 24/7 phone support, and referrals to community resources. Additionally, the Stopping The Violence Outreach Services and the PEACE Program offer community-based support, counseling, and group activities to empower women and assist children who have witnessed violence. Housing Outreach is also available to aid in navigating housing systems and provide short-term housing subsidies.

Reporting to the Director of Programs, this front line position will work as part of the Shelter Services team to provide service excellence in the areas of support and advocacy to clients and residents of the Y Women’s Emergency Shelter. This position also has the responsibility of promoting an atmosphere of caring and safety for the women and their children.

Major Responsibilities:

• Deliver services to women and their children using a team approach based on intersectional feminist framework and a thorough understanding of the Violence Against Women.
• Perform all duties and responsibilities in accordance with the Kamloops YMCA-YWCA policies, standards and procedures as directed by supervisor.
• Maintain confidentiality on all matters relating to the affairs of the YMCA-YWCA and in particular, the affairs of the women and children involved in shelter services.
• Assess, for suitability, requests for shelter services from community agencies and women identifying violence/abuse as their primary issue.
• Provide one on one and telephone support for residents and nonresidents.
• Accompany or arrange for accompaniment of clients to court or other appointments
• Liaise with government ministries and other community agencies to advocate on behalf of the clients.
• Manage client information, activities, appointments and one on one support sessions in individual case files, using proper record keeping standards.
• Gather and report statistics on a monthly basis, through the provincial data management program
• Maintain and oversee confidential case files on children registered in the program.
• Adherence to the Child Protection Policy
• All shifts have a chore list with light housekeeping duties such as sweeping, mopping and wiping down counters. Keeping fridges and cupboards tidy and free of expired food
• Night shift for the shelter includes sweeping and mopping of main floors, cleaning the main floor bathroom and generally tidy up of house.
• Menu planning, grocery shopping, cooking and cleaning
• Attending staff meetings and other required training
• Other duties as required

Qualification:

• Human Services Certificate or equivalent
• Experience working in Transition House an asset
• Extensive knowledge of the dynamics of violence against women in relationship and its effects on children and the family
• First Aid is a requirement to work at the Y shelter – if you do not have current First Aid it will be expected that you will sign up for and attend the next session offered by the YMCA-YWCA.
• Have a solid gender analysis of violence against women and will work from an intersectional feminist practice
• Have a thorough understanding of the dynamics of violence and intimate partner relationship and the response that children have to this
• Understands the difference between feminist systems and systems approaches and is committed to the feminist approach
• Have strong written and verbal communication skills
• Have the ability to work independently
• Flexibility in hours of work
• Understands and accepts diversity
• Able to work in an environment that is often stressful and chaotic
• Obtain a clear driver abstract and the appropriate level of insurance
• Successful candidate will be required to provide 3 satisfactory references
• Successful candidates will be required to provide a current and satisfactory Criminal Record check with a Vulnerable sector search issued no later than six (6) months preceding the start date.

About YMCA BC

By igniting belonging and championing health equity, YMCA BC strengthens the foundations of community. With over 3,000 employees and volunteers, YMCA BC serves 150,000 individuals of all ages, backgrounds and abilities across hundreds of service locations, from the Sunshine Coast to Fort St. John.

As a charity, YMCA BC promotes equitable access to healthier outcomes by providing vital programs and services to help address many of our communities' most pressing social issues, including health and wellness, affordable child care and camps, mental health, employment services and community health.

We believe there is potential inside all of us and envision vibrant, healthy and inclusive communities for all.

YMCA BC is firmly committed to equity, diversity, inclusion, and belonging (EDIB). By taking an intersectional approach to our programs and services, the YMCA is committed to creating spaces and experiences where everyone feels safe, welcome, and like they belong. Learn more at ymcabc.ca.

YMCA BC is committed to creating an inclusive, accessible environment where all members of our community feel valued, respected, and supported. We encourage applications from the diverse communities in which we live and serve, including but not limited to people of colour, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity. We have established policies, procedures, and practices to meet accessibility standards throughout the hiring process. Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our People Services department.

Thank you for your interest and application.