Courier Team Lead

FedEx Canada; New Brunswick; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading courier service provider in Canada is seeking a Courier Team Lead to assist in overseeing delivery and sorting activities. The role demands a high school diploma and a minimum of 2 years of courier experience. Candidates should possess strong leadership and communication skills, and be able to lift and maneuver heavy packages. This full-time management position offers a dynamic work environment with a focus on mentorship and operational excellence.

Qualifications

• Minimum 2 years current courier experience.
• Must possess a valid driver's license with a good driving record.
• Ability to lift 70 lbs and maneuver packages weighing up to 150 lbs.

Responsibilities

• Assist management in overseeing daily sort, delivery/pickup activities.
• Lead the sector as assigned and ensure effective operations.
• Mentor hourly employees and model professional behavior.

Skills

Strong communication

Conflict resolution

Leadership

Interpersonal skills

Analytical skills

Problem solving

Organization

Education

High school diploma or equivalent

Tools

Excel

Job description

Overview

Courier Team Lead role at FedEx Canada. This is an interview position. The role assists management in overseeing daily sort, delivery / pickup activities and remote domicile location / feeder operations (where applicable). Leads the sector as assigned, ensuring best practices and effective operations, and models leadership for hourly employees through mentorship, strong communication, conflict resolution and leadership ability.

Responsibilities

• Assist management in overseeing daily sort, delivery / pickup activities and remote domicile location / feeder operations (where applicable).
• Lead the sector as assigned, promote best practices, and ensure effective operations.
• Model professional behavior and mentor hourly employees, including communication, conflict resolution and leadership using Best Practices methods.

Qualifications

• Educational Requirements: High school diploma or equivalent.
• Related Experience Requirements: Minimum 2 years current courier experience.
• Other Specific Mandatory Experience Requirements (Preferred): Personal development in Excel.
• Technical Skill Requirements: Must possess a valid driver’s license with a good driving record; ability to complete all basic and recurrency training (including DG specialist certification) and maintain accreditation through yearly recurrency training; stay current with BP and defensive driver / process updates; understanding of FedEx products, service features, and general operations; ability to lift 70 lbs and maneuver packages weighing up to 150 lbs with appropriate equipment; knowledge of Federal Express operations and Canadian Customs regulations is an asset; strong communication / interpersonal skills to motivate, coach and train employees; ability to prioritize and delegate in a time-sensitive manner.
• Interpersonal Skill Requirements: Demonstrated excellent interpersonal, customer relations and communication skills; good analytical, problem solving, prioritization and organizational skills; team player.

Schedule and Pay Details

• PPT : Monday + Wednesday 09 : 00-17 : 30 and Saturday 07 : 00-15 : 30.
• Pay and other details are provided in the posting; no further specifics included here.

Employment Details

• Seniority level : Mid-Senior level
• Employment type : Full-time
• Job function : Management and Manufacturing
• Industries : Freight and Package Transportation

Equal Opportunity

Employment Equity Statement : FedEx is committed to being an inclusive employer and welcomes applications from all qualified candidates. Women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities are encouraged to apply. Accommodations are available during recruitment and selection.