Counter Sales - Burlington

Gerrie Electric Wholesale LTD; Burlington; On-site; CAD 40,000 - 52,000; Full time

Benefits offered by this job

Major medical + dental coverage

Employee Assistance Program

Pension plan with matching

Training and career growth

Tuition reimbursement

Promote from within

Diverse and inclusive workplace

Caring and nurturing environment

Job summary

Gerrie Electric is seeking a Counter Sales associate to greet customers, take and generate orders, and provide courteous service. You will help with product availability, pricing, and sourcing, while upholding Gerrie’s service-first standards.

You'll maintain knowledge of electrical products, upsell, handle cash, balance transactions, and support shipping/receiving. The role requires a High School Diploma and basic math, with opportunities for training and career growth within a diverse,

Qualifications

• Math skills are essential (measurement conversions, pricing, etc.).
• Multi-tasking in a fast-paced environment.
• Organizational skills.
• Experience or knowledge in electrical/industrial distribution is an asset.

Responsibilities

• Greet customers and receive and generate their orders efficiently.
• Provide courteous, prompt, and efficient service and assist with product availability, pricing and sourcing.
• Handle customer orders and provide pricing/availability; enter orders into the system.
• Assist/backup in shipping and receiving when required.
• Promote products and contribute to branch sales; direct sales to the general public.

Skills

Math skills

Multi-tasking

Organizational skills

Customer service

Education

High School Diploma

Electrical/industrial distribution knowledge

Job description

This is a backfill for an existing vacancy within the team.

Gerrie Electric is one of the largest independent electrical distributors, with 24 key Ontario locations and over 400 employees. We are a proud family owned, Canadian company and are headquartered in Burlington, ON. We are proud to be a Platinum Club winner of Canada’s Best Managed Companies. Having been in business since 1957, we are an established and well-respected company in the industry.

Culture

Our core purpose is Customer First – Employee Driven. We strive for an inspiring culture and integrity in all that we do.

Our success is powered by our people. We invest in the training & development of our employees and encourage career growth across all areas. We celebrate success and show recognition for a job well done.

We believe a more diverse and inclusive environment brings strength to our organization, helps our customers to succeed and creates a significant competitive edge.

What you will be doing

The Counter Sales position is responsible for greeting customers and receiving and generating their orders efficiently and effectively. To, always, provide courteous, prompt, and efficient service to customers and give them the upmost of assistance with regards to product availability, pricing and sourcing of material. To display an ongoing commitment to understand, promote and believe in the Gerrie commitment of being a service quality organization and to strive to maintain and continue to seek ways to improve the overall service quality.

CUSTOMER SERVICE/ SALES

Maintain friendly service and a positive company image.

Service customer needs promptly and efficiently, addressing customer questions or concerns.

Handle customer orders.

Provide assistance/backup in shipping and receiving when required.

Promoting products, contributing to branch sales.

Direct sales services of the general public.

Provide pricing and availability.

Enter customer orders into the business system as per Gerrie procedures.

PRODUCT KNOWLEDGE

Maintaining current knowledge of electrical industry/products.

Develop knowledge about substitutes.

Be able to source products and provide technical information.

Continue to develop your skill set as it related to the Gerrie Organization, the Electrical Industry, and the field of Sales.

TEAMWORK AND COLLABORATION

Work with other departments as required, conveying a professional corporate image that represents the values of Gerrie Electric.

GENERAL

Responsible for preparation and balancing of cash sales.

Ensure all shelves are stocked and material is put away in a timely fashion.

Ensure float is counter and all transactions are accurate and balanced.

Ensure timely completion of any/all special tasks as assigned by management.

Select and pack orders.

When required, perform wire cuts as per Gerrie documented procedure.

QUALITY

Accuracy of transactions/orders.

Ensure understanding of and adhere to ISO policies and procedures.

PERSONAL DEVELOPMENT

Participate in conferences, seminars, and other educational opportunities; reading professional publications; maintain and participate in professional networks to enhance your knowledge and skills.

Participates on committees and special projects as requested.

What you bring to the table

High School Diploma.

Some experience/knowledge in the electrical /industrial distribution field is an asset.

Math skills are essential (measurement conversions, pricing, etc.).

Multi-tasking in a fast-paced environment.

Organizational skills.

We believe in taking care of our people

Major medical + dental coverage for yourself and your dependents (flex plan options available)

Employee Assistance Program

Pension plan with contribution matching

Training, development and career growth opportunities

Tuition re-imbursement program

Promote from within culture

A diverse and inclusive workplace

Caring and nurturing environment

Words that our employees use to describe us

Inclusive, team-oriented, motivating, happy, forward thinking, innovative, successful!