Corporate Services Specialist: Registries & Due Diligence

Dye & Durham Corporation

Vancouver

Hybrid

CAD 50,000 - 60,000

Full time

2 days ago
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Benefits offered by this job

Healthcare
Pension
Wellness programs
Volunteer days

Job summary

Dye & Durham in Vancouver, BC is seeking a Corporate Services Representative to support efficient delivery of corporate, secured lending, and due diligence services. You will coordinate searches and registrations across jurisdictions, manage orders from intake through completion, and respond to client inquiries to ensure timely service.

The role requires attention to detail, strong client service, and the ability to meet SLAs while coordinating with registries and third-party agents.

Qualifications

  • Excellent client service oriented with clear communication.
  • Strong attention to detail and accurate record-keeping.
  • Organized with ability to manage multiple priorities and deadlines.
  • Proactive, accountable, and able to work independently and in a team.
  • Experience with registries, corporate services, or related client service environment is an asset.
  • Familiarity with NUANS, PPSA, and eCORE is an asset.

Responsibilities

  • Process and coordinate searches and registrations across jurisdictions.
  • Review orders and documents for accuracy and deadlines.
  • Manage orders from initiation to completion meeting SLAs.
  • Communicate with clients to obtain missing information and provide status updates.
  • Respond to inquiries and escalate complex matters as needed.
  • Coordinate quotations and fulfillment with registries and agents.
  • Prepare invoices and maintain order records.
  • Use internal ticketing systems to document actions and status.
  • Maintain knowledge of services, registries, and service standards.
  • Identify opportunities to promote Dye & Durham products including eCORE.
  • Contribute to process improvements and documentation.
  • Collaborate with team, provide coverage, and participate in training.
  • Demonstrate Dye & Durham core values in all interactions.
  • Prepare courier packages and perform related administrative duties.

Skills

Client service
Attention to detail
Time management
Communication
Problem solving
Adaptability
Team player

Tools

Microsoft Office

Job description

Dye & Durham in Vancouver, BC is seeking a Corporate Services Representative to support efficient delivery of corporate, secured lending, and due diligence services. You will coordinate searches and registrations across jurisdictions, manage orders from intake through completion, and respond to client inquiries to ensure timely service.

The role requires attention to detail, strong client service, and the ability to meet SLAs while coordinating with registries and third-party agents.

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