Copywriter

Affirm; Ottawa; Remote; CAD 52,000 - 75,000; Full time

Benefits offered by this job

Remote-first compensation structure

Health benefits

Parental leave

Away days

Job summary

Affirm is seeking a mid-level Copywriter to shape and deliver clear, impactful messaging across email, push notifications, and web. You’ll collaborate with Product, Design, Marketing, and Legal to ensure messaging aligns with user needs and business goals.

You’ll develop messaging frameworks, drive campaigns from ideation to testing, and evolve Affirm’s voice across digital touchpoints while maintaining high standards of clarity and scalability.

Qualifications

• Proven ability to collaborate effectively with cross-functional partners, including designers, product managers, and engineers.
• A passion for content innovation, bringing fresh ideas to user communications.
• A self-starter mentality, able to manage multiple projects and meet deadlines in a fast-paced environment.
• Hands-on experience writing for email, web, and in-product messaging with best practices for each medium.
• Familiarity with UX writing principles to enhance usability and user experience.
• Attention to detail with clarity, scalability, and consistency across content.

Responsibilities

• Write and refine content across product touchpoints, including email, in-app messaging, and web, ensuring a consistent voice and tone.
• Collaborate with Product Managers, Product Marketing, Design, and Legal & Compliance to align messaging with user needs and business goals.
• Develop and maintain messaging frameworks, content templates, and writing standards for scalable content across product and marketing functions.
• Drive content strategies for campaigns from ideation through A/B testing to improve user experience and business metrics.
• Contribute to evolving affirm’s voice and tone for consumers and merchants across digital touchpoints.
• Support content optimization by analyzing performance metrics and iterating based on insights and feedback.
• Work with legal and compliance teams to ensure adherence to standards and guidelines.
• Collaborate with Product Design to integrate messaging into product design and user experiences.

Skills

Cross-functional collaboration

Content innovation

Self-starter

Email/web/in-product writing

UX writing principles

Attention to detail

Copywriting experience 2+ yrs

Legal/compliance review

Job description

• This role is based on the Creative Content Team, which is part of the larger Content Design Team at affirm
• We’re the heart of affirm’s communications, UX experiences, and products shaping how we engage with our users across both web and the affirm app
• You’ll join a lively group of 10+ Content Designers who work independently and collaboratively to create clear, user-friendly, and effective product experiences
• As part of the overall Product organization at affirm, we ensure that every user interaction is meaningful and aligned with affirm’s broader goals, seamlessly integrating messaging into product touchpoints
• We’re looking for a mid-level Copywriter to join our team, playing an essential role in shaping and delivering clear, impactful messaging across our product and marketing communications—specifically email, push notifications, and web
• If you’re looking to contribute meaningfully to high-visibility projects and grow within a forward-thinking, creative team, this is an exciting opportunity
• Write and refine content across product touchpoints, including email, in-app messaging, and web, ensuring a consistent voice and tone
• Collaborate with cross-functional teams, including Product Managers, Product Marketing, Design, and Legal & Compliance to ensure that product messaging aligns with both user needs and business objectives
• Develop and maintain messaging frameworks, content templates, and writing standards to create scalable, consistent content that serves multiple product and marketing functions
• Drive content strategies for campaigns, from ideation through A/B testing, ensuring that messaging enhances the overall user experience and helps drive key business goals
• Contribute to the evolution of affirm’s voice and tone, refining how we communicate with both consumers and merchants across digital touchpoints
• Support content optimization by analyzing performance metrics and iterating on content based on testing insights, user feedback, and performance reviews
• Collaborate with legal and compliance teams to ensure that all content complies with regulatory standards and internal guidelines
• Work closely with the Product Design team to ensure that messaging is integrated into product design and user experiences seamlessly
• Champion a content-first approach to design, advocating for the inclusion of content in product decisions to elevate user experiences and engagement

Benefits

• Compensation: We have a simple, flexible, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family
• Spending Wallets: Access tech, food, lifestyle, and family planning wallets for your expenses
• Supportive Communities: Get involved with our employee resource groups and community groups
• Remote-first Workforce: If your role is remote, you can set up shop anywhere in your home country
• Generous Time Off: Take the time you need when life happens
• Health Benefits: Get a plan that fits your needs
• Mental Healthcare: Take care of your mind with great mental health programs
• Parental Leave: Birth and non-birth parents get 18 weeks’ paid leave. Plus, a 4-week return-to-work transition program, at full base pay
• Away Days: We offer 20 company-wide paid days off—which help our teams collectively pause to recharge
• Learning & Development: Engage in exciting learning programs to level up your growth

• Proven ability to collaborate effectively with cross-functional partners, including designers, product managers, and engineers, to create user-centric solutions
• A passion for content innovation, bringing fresh ideas and new approaches to how we communicate with users
• A self-starter mentality, capable of managing multiple projects simultaneously, meeting deadlines, and adapting to shifting priorities in a fast-paced environment
• Hands-on experience writing for email, web, and in-product messaging, with a solid understanding of best practices for each medium
• Familiarity with UX writing principles and best practices, ensuring content enhances usability and user experience
• Attention to detail with a strong commitment to clarity, scalability, and consistency across all written content
• 2+ years of experience in copywriting and/or content design, ideally within a product or tech-focused environment
• Experience with legal and compliance review processes, ensuring that all content meets necessary regulatory standards