Senior Associate, Copywriter (Contract 12 months)

Capital One; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

Capital One Canada is seeking a Senior Associate, Copywriter on a 12-month contract to lead content marketing, craft engaging copy across blogs, emails, social and talent branding, and ensure alignment with brand voice.

You will collaborate with designers, editors and localization specialists to deliver on-brand, conversion-focused messaging, while applying SEO best practices and AI-friendly content strategies.

Qualifications

• 4+ years of multichannel content creation experience.
• 4+ years of professional copywriting/editing experience.
• Proficiency with CP Style and internal brand guidelines.
• Experience producing marketing emails, blogs, social posts and talent branding content.
• Experience with Adobe Workfront or comparable tool.

Responsibilities

• Craft compelling, on-brand content for content marketing blogs, emails, social channels and talent brand communications.
• Interpret creative briefs to deliver digital messages across lifecycle emails, articles, posts and recruitment content.
• Ensure messaging fits delivery format and follows SEO, AI visibility, UX and accessibility standards.
• Collaborate with designers, editors, localization specialists and project managers to deliver deadlines.
• Develop and maintain content creation systems and best practices.

Skills

Multichannel content creation

Copywriting

Social media

Editorial writing

CP Style

Cross-functional collaboration

SEO basics

Adobe Workfront

Tools

Adobe Workfront

Job description

161 Bay Street (93021), Canada, Toronto, Toronto, Ontario,

Senior Associate, Copywriter (Contract 12 months)

About Capital One Canada

For 30 years, we've been on a mission to change banking for good. We challenge the traditional bank stereotype, fostering a culture where innovation thrives and bold ideas are celebrated.

We're driven by what's possible, leveraging the power of data and technology to empower innovative solutions, inspire one another to dream boldly, and take transformative ownership of decisions and outcomes that directly impact millions of Canadians. Every challenge is an opportunity to lead from the front, working together toward a shared vision that extends far beyond banking.

We balance high-performance with investment in your long-term success, ensuring you have the support you need to do your best work. Here, you'll take full accountability for your path, upskilling through hands-on experience and mentorship, to turn your curiosity into a career built on your own terms.

Are you ready to redefine what's next?

About the Team

We're a united group of creative problem-solvers dedicated to delivering best-in-class, performance-accountable experiences. By connecting with Canadians in ways that spark action and build trust, we transform business intent into measurable market success. Join a collaborative environment where your craft is valued and your impact is visible across every channel we touch.

About The Role

In this role, you'll be the strategic voice behind our content marketing and brand engagement initiatives, responsible for crafting, optimizing and leading our content engine across content marketing blogs, marketing emails, organic social media, internal communications, and talent branding initiatives. As the guardian of our brand's pulse, you'll use your words to engage new audiences, deepen customer loyalty, attract top talent, and bring our vision to life.

You're someone who blends storytelling with conversion psychology, knows how to pack a punch into social media character limits, write engaging long-form editorial content, and structure content for discoverability across modern and AI-driven search engines - and loves seeing your words drive actual results. You're interested in the "why" as much as the "what," and you're ready to collaborate with a high-energy team of designers, editors, localization specialists, process managers and project managers to bring our content pillars to life. If this sounds like you, we want to hear your story.

Your Responsibilities:

• Leveraging strong writing and deep content strategy expertise to craft compelling, on-brand, error-free content for content marketing blogs, marketing emails, organic social channels and talent brand communications.
• Interpreting and building upon creative briefs to deliver digital messages including lifecycle marketing emails, blog articles, social media posts, employer brand messaging and recruitment campaign content.
• Ensuring that messaging fits its delivery format, channel or stage of the consumer or candidate journey, and incorporates standard SEO, AI search visibility, user experience and accessibility standards.
• Partnering closely with graphic designers, editors, localization specialists, process managers and project managers to facilitate cohesive, deadline-driven work.
• Developing and maintaining systems and best practices for content creation, maintenance and repurposing. Using appropriate tools, frameworks and design systems to do so.
• Interpreting business priorities, reviewing performance metrics (such as open rates, click-through rates and social engagement) from current or previous communications, and developing strategies for creative messaging to influence them.
• Presenting to internal stakeholders, advocating for content strategies and best practices, and anchoring recommendations with reasoning.
• Demonstrating knowledge of evolving industry trends and technology, including AI adoption, and adapting creative strategies to leverage them effectively.
• Conducting periodic competitive audits across industry content, social channels and talent acquisition marketing.

Basic Qualifications

• 4+ years of experience in multichannel content creation (content marketing, copywriting, social media, blogging, digital email marketing, talent/employer branding, etc.)
• 4+ years of experience writing and editing professional copy. Demonstrated proficiency with CP Style and adherence to internal brand style guides.
• Produced marketing emails, editorial blogs, organic social posts, and talent attraction content across digital channels.
• Adobe Workfront or comparable work management software (working knowledge).
• Track record of managing concurrent projects, maintaining copy decks, meeting deadlines, and delivering status updates in a variable workflow environment.
• Experience collaborating and negotiating directly with cross-functional stakehol