Coordonateur Logistique

west groupe

Saint-Laurent-de-l'Île-d'Orléans

Hybrid

CAD 50,000 - 150,000

Full time

14 days+

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Benefits offered by this job

Health, dental, LTD
Free optical frames
Employee ESPP
Hybrid work
Christmas time off
Referral bonuses
Social events

Job summary

WestGroupe is hiring an Ocean Logistics Coordinator to manage international freight movements (LCL/FCL) including first/last mile delivery and cross-border compliance. The role reports to the Supplier Relations & Logistics Manager and involves orchestrating ocean shipments, brokerage liaison, and ensuring on-time delivery for major retailers.

The ideal candidate has 3+ years in freight forwarding, knowledge of import/export rules for Canada/USA/EU/UK, and strong MS Office skills.

Qualifications

  • Bachelor's degree or equivalent experience; CITT/CIFFA certifications are assets.
  • 3+ years international freight forwarding experience.
  • Knowledge of ocean/air import/export rules Canada/USA/EU/UK.
  • Strong MS Outlook, Word and Excel skills.
  • Ability to multitask and prioritize.
  • Familiarity with vendor portals, routing guides, OTIF chargebacks.

Responsibilities

  • Request and review quotes from multiple freight forwarders.
  • Provide ship method details for accurate shipping documents.
  • Monitor shipments by air, ocean, truck, courier.
  • Prepare export documents and liaise with broker.
  • Resolve document errors with customs broker and broker.

Skills

International freight forwarding
CIFFA/CIITF certs
MS Outlook
MS Excel
MS Word
Import/Export rules

Education

Bachelor's Degree or equivalent experience

Job description

Permanent

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  • _________________________________________________________ Do you see yourself working for a family-operated business that focuses on the wellbeing of their employees?

If you are looking for new challenges in a warm and dynamic environment with multiple benefits, then WestGroupe is the place for you!

WestGroupe offers: Professional development opportunities Extra time off during the Christmas holidays Free optical frames & lenses Referral bonuses Health, dental, LTD and life insurance Multiple social events throughout the year Up to 5 sick/personal days per year Hybrid work environment (3 days in office & 2 days at home after training) A clean and air-conditioned warehouse Logistics Coordinator Role The Global Logistics Coordinator will report directly to the Supplier Relations & Logistics Manager.

Overseas daily international freight logistics while ensuring cross-border shipments strictly comply with import regulations, tariff classifications, and customs entry requirements across major global markets, including CBSA, EU, HMRC, CBP.

This position is responsible for managing major big-box retailers, mass merchant logistics requirements ensuring strict adherence to retailer routing guides, vendor compliance standards, EDI order fulfillment, appointment scheduling, and specialized packaging/labeling to eliminate chargebacks and ensure on-time delivery.

Key Responsibilities
  • Request and review quotes from multiple freight forwarders.
  • Provide supplier logistics team with ship method and details for accurate details for shipping documents.
  • Monitor shipments in transit via, air, ocean, truck, courier.
  • Find solutions for any delayed shipments Pre-audit commercial invoices, packing lists, and Bills of Lading prior to shipment departure.
  • Find correct HTS codes for new POP.POS items importing & export to USA & Canada.
  • Fill out necessary paperwork for customs clearance and provide details to broker.
  • Resolve any document errors with customs broker.
  • Provide broker with images, material content for products in transit under review by customs.
  • Resolve any delivery issues.
  • Negotiate credit with freight forwarder for shipping errors.
  • Create claims for lost shipments and follow up with agent to ensure we receive payment.
  • Work with receiving team to ensure all shipments are received in a timely manner, assist with prioritizing receiving orders and assist in resolving any issues found in the shipment.
  • Submit and verify export documents for returning shipments.
  • Notify brokers of post entry errors and request resubmission of documents to customs.
  • Invoicing and distribution of international shipments.
Qualifications
  • Invoicing and distribution of international shipments Successful candidates will have Bachelor's Degree or equivalent experience highly preferred CITT and/or CIFFA certifications considered an asset Minimum 3 Plus years of international freight forwarding experience or working in a logistics import coordinator.
  • Previous Freight Forwarding Experience is an asset Current knowledge of international ocean/ air import/Export rules and regulations Canada, USA, EU, UK Customs experience is an asset Knowledge of harmonized classification is required Strong organizational and problem-solving skills with analytic approach Strong knowledge of computer skills (MS Outlook, Word, Excel) Ability to multitask.
  • Ability to prioritize and organize work effectively.
  • Strong attention to detail Experience in managing third-party logistics providers Ability to interpret and act upon complex instructions Accustomed to working in a fast-paced, dynamic environment Strong working knowledge of big-box retailer vendor portals, routing guides, delivery scheduling, pallet labeling compliance, and OTIF chargeback prevention.
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