Coordinator Equipment Dispatch

Hapag-Lloyd AG; Montreal (administrative region); On-site; CAD 55,000 - 75,000; Full time

Job summary

Hapag-Lloyd AG in Canada seeks a detail‑oriented professional to manage equipment inventory and daily releases for multiple depots in the Montreal region. You will ensure timely availability of containers and maintain accurate records to support customers’ shipping needs while controlling costs.

The role requires 2+ years in maritime operations or a related field, strong English skills, French for local communication, and proficiency with Microsoft Office.

Qualifications

• University degree or equivalent required.
• Minimum 2 years experience in the maritime industry or equivalent.
• Strong command of English; French required for local communication.
• Proficient with Microsoft Office (Excel, Word, PowerPoint).
• Strong teamwork and communication skills; able to follow guidelines.
• Proven ability to handle customer requests efficiently and professionally.

Responsibilities

• Tracks and releases equipment daily for all depots/terminals in the area to ensure accurate inventory records.
• Ensures customers obtain equipment meeting their shipping needs in a timely fashion.
• Manages temporary import permits and paperwork before customs authorities.
• Creates empty bookings as required.
• Repositions containers sold or for sale to the buyer.
• Plans and steers empty containers on vessel, barge and feeder.
• Tracks overdue equipment to improve turnaround times.
• Issues work orders to reposition equipment by rail or truck.
• Ensures equipment is at the correct location and controls costs for positioning.
• Handles inquiries relating to equipment releases or inventory availability.
• Reviews gate in/out and empty container transport invoices.
• Coordinates and executes all aspects of Area Canada’s off-hire program.
• Liaises with Customer Service, depots and terminals for redelivery of off-hire units.
• Ad-hoc duties as required.

Skills

Inventory control

Maritime industry experience

Customer service

Analytical skills

Microsoft Office

Teamwork

Communication

Education

University degree or equivalent

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Supplies equipment to shippers, truckers, and railroads, while managing the inventory of equipment in their area of operation. They ensure that appropriate containers and equipment levels are maintained to meet customer needs in a timely manner while controlling costs.

• Tracks and releases equipment daily for all depots/terminals in the area to ensure accurate inventory records.
• Ensures that customers obtain equipment which meets their shipping needs in a timely fashion.
• Controls and manages temporary import permits and paperwork before customs authorities.
• Creates empty bookings as required.
• Repositions containers that are sold or for sale, to the buyer.
• Plans and steers empty containers on vessel, barge and feeder.
• Tracks and traces overdue equipment to ensure faster turn-around and decrease of turn- around times.
• Issues works orders to reposition equipment by rail and/or by truck.
• Ensures that all equipment is at the appropriate location.
• Controls costs for positioning equipment and evaluates vendor performance.
• Handles inquiries relating to equipment releases or inventory availability.
• Reviews gate in, gate out and empty container transport invoices
• Coordinates and executes all aspects of Area Canada’s off-hire program.
• Liaises with Customer Service, depots and terminals to ensure redelivery of scheduled off-hire units.
• Additional ad-hoc duties as required

What Makes You A Fit

• University degree or equivalent.
• Legal right to work in Canada and residence in Montreal.
• Minimum 2 years experience in the maritime industry or equivalent combination of education and experience.
• Due to the international nature of the business, strong command of English is a requirement, French is required for local communication.
• Proficient with Microsoft Office (Excel, Word, PowerPoint).
• Strong teamwork and communication skills; ability to follow guidelines.
• Proven ability to handle customer requests efficiently and professionally.
• Strong analytical and problem solving skills with attention to detail.
• Cost control mindset with experience evaluating vendor performance.
• Ability to quickly grasp new concepts and adapt to changing priorities