Contracts Administrator

Magellan Aerospace Corporation; Kitchener; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading aerospace company is seeking a part-time Contracts Administrator who will provide administration support to Program and Contracts Managers. This role requires excellent organizational and customer management skills, where you will collaborate with various internal departments to ensure customer satisfaction and process improvement.

Qualifications

• Commerce or Business Training.
• 0-5 years of relevant customer service experience in a manufacturing environment.
• Excellent knowledge of Microsoft Office Suite.

Responsibilities

• Provide administrative support to Program Managers.
• Update existing orders in the Order Management System.
• Communicate with customers regarding requirements and satisfaction.

Skills

Analytical skills

Organizational skills

Communication skills

Customer management skills

Education

Business School Diploma

Tools

Microsoft Excel

Microsoft Word

Microsoft Office

Job description

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Magellan Aerospace is a global, integrated aerospace company that provides complex assemblies and systems solutions to aircraft and engine manufacturers, and defence and space agencies worldwide. At Magellan we have over 80 years of collective knowledge and experience in the aerospace industry, and believe one truth: People create value.

Employees are our greatest resource in working towards a successful future, and together we build professional relationships that thrive. We know that personal development is fundamental to the success of every individual and invest in our employees.

When you are part of Magellan, you are part of the team!

Job purpose

The Contracts Administrator’s primary function is to provide administration support to the Program Managers, Project Management and Contracts Manager. Excellent communication skills, business acumen, and customer management skills are essential. This is a Part-Time position with a committment of 24 hours per week.

Duties and responsibilities

Reporting to the Contracts Manager, the Customer Service Clerk/Admin Support’s major activities and responsibilities include the following.

Customer Management

• Communication with customers to ensure all requirements are being completed to their satisfaction and future business opportunities are nurtured.
• Communicating with Scheduling, Purchasing and Production Control with regards to new orders and order changes.
• Collaborating with Production Control, Purchasing and customers for purchase order changes to minimize arrears where possible
• Liaise with and provide Quality Control with up to date POs and information for FAIs i.e. DIRs
• Processing and inputting new orders, updating existing orders in the Order Management System (OMS) to reflect status of firm orders.
• Updating and confirming orders on customer websites/portals with respect to schedules and shipments.
• Verify and ensure all internal order books are aligned with all of our customers’ open order reports and local ERP system is updated accordingly.
• Manage/update forecasts for all programs.
• Providing support to Program Managers with schedules, status/waterfall charts for customers.
• Provide reporting on schedule delays, roadblocks, optimistic estimates, dependency conflicts, open items and challenges.
• Other duties may be assigned.

Stakeholder Management

• Be a critical interface with internal manufacturing, supplier management, scheduling and program management, quality and configuration departments as needed.
• Provide excellent communication/relationship management between MAK and customers as required.
• Implement appropriate processes for documenting lessons learned and sharing of best practices
• Working with and creating processes towards streamlining order management

Travel

• 1 -0% travel time will be required for this position

Qualifications

The minimum qualifications

• Commerce or Business Training, Business School Diploma or experience
• 0-5 years relevant experience working Customer Service in a Manufacturing environment
• Outstanding analytical and organizational skills
• Excellent knowledge of Microsoft Excel, Word and Office

Physical requirements

The physical requirements of this job are minimal. The daily routine will entail sitting at a desk, general walking to and from meetings and conducting regular floor walks on the manufacturing floor.

Direct reports

This position will have zero (0) direct reports.

Confidentiality

Magellan Aerospace respects the privacy and confidentiality of personal information provided by candidates and shall not disclose to any external parties unless legislated.

Magellan Aerospace is committed to an inclusive working environment and equal opportunities for all. We welcome all applications without regard to social and cultural background, age, gender, disability, sexual orientation, national origin or religious belief, status as a protected veteran, or any other characteristic protected by applicable federal, state/province, or local law.

If you require an accommodation during the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let your Human Resources point of contact know and we will work with you, to the best of our ability to meet your needs.

Magellan, Magellan Operating System, MOS, Wire Strike Protection System, Wire Strike and WSPS are trademarks of Magellan Aerospace. All content, photography and documents within are the exclusive copyright of Magellan Aerospace Corporation. All rights reserved. Site by Premise.