Sales Operations Contracts Administrator – Guelph, ON Canada

Connect Tech Inc.; Guelph; On-site; CAD 70,000 - 90,000; Full time

Job summary

Connect Tech Inc. seeks a Sales Operations Contracts Administrator to manage customer contracts, ensure compliance, and support audits. Ideal candidates are detail-oriented, experienced in contract administration, and familiar with CRM tools. Join a dynamic team committed to excellence in technology.

Benefits

Profit-sharing program

3 weeks’ vacation per year

'Dream Fund' for personal interests

Collaborative workplace environment

Qualifications

• 5-10 years of experience in contract administration.
• Familiarity with CRM and contract management tools.
• Knowledge of data privacy regulations.

Responsibilities

• Manage and coordinate customer contracts, ensuring compliance.
• Act as liaison between sales, operations, and finance.
• Track and report on contract metrics and renewal forecasts.

Skills

Attention to detail

Organization

Time management

Communication

Education

Bachelor’s degree in Business Administration or Legal Studies

Tools

Salesforce

DocuSign

Ironclad

Job description

The Sales Operations Contracts Administrator role is ideal for a legal savvy (while not licensed attorney) professional who has strong experience managing, reviewing, redlining, and coordinating all customer contracts including pricing agreements, sales terms, renewals, and amendments. This role works closely with leadership and the sales and operations teams to ensure contracts are accurate, compliant, and aligned with company policies. The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced sales environment.

Who We Are

For 40 years, Connect Tech has built a solid reputation providing high-performance computing solutions for some of the world’s most influential companies. As an NVIDIA Elite Partner, Connect Tech’s products are used in state-of-the-art technology on land, sea, sky, and space. With leading-edge design and manufacturing services backed by stellar technical support, our commitment to excellence in design and customer satisfaction is the driving force behind our success.

What We Offer:

• An attractive profit-sharing program
• Opportunity to work within a high-tech, leading-edge technology field with products that appear in some really cool applications! (Robots, Drones, Artificial Intelligence, Vision Systems)
• 3 weeks’ vacation per year with no waiting period
• A “Dream Fund” (gym memberships, personal interest classes, etc.)
• A dynamic, energetic and growing company with a friendly community atmosphere
• A collaborative and supportive workplace that values the contributions and ideas of our staff, and are proud of our extremely low turnover rate throughout our 40-year history
• Employees who have great passion for their work and who are always looking for ways to propel Connect Tech to the next level
• Review, draft, redline and process customer sales contracts, quotes, renewals, amendments, NDAs, MSAs, SOWs, and agreements such as vendor, service, licensing, and partnership.
• Ensure all contracts comply with internal policies, legal requirements, and business objectives.
• Act as a liaison between Sales, Operations Specialists and Finance to facilitate contract approvals and signature processes.
• Coordinate without external counsel when necessary.
• Maintain a centralized repository for all sales contracts and monitor contract lifecycle, expiration dates, and renewal opportunities.
• Coordinate pricing, discounting, and contract terms in collaboration with Sales Operations and Finance teams.
• Assist in developing and maintaining contract templates and playbooks.
• Ensure contracts comply with internal policies and applicable laws and regulations.
• Support audits and due diligence processes by providing contract documentation and summaries.
• Support the onboarding of new customers by ensuring contract data is properly entered into CRM and ERP systems.
• Track and report on contract metrics such as turnaround times, compliance issues, and renewal forecasts.
• Provide support to Sales Operations Specialists as needed including processing purchase orders, providing customers with order details and data entry.
• Identify and help implement process improvements to streamline contract workflows.

Required Skills & Qualifications:

• Bachelor’s degree in Business Administration, Legal Studies, or related field.
• 5-10 years of experience in contract administration, preferably in a sales operation, legal, or customer-facing role.
• Familiarity with CRM systems (e.g., Salesforce), contract management tools (e.g., DocuSign, Ironclad), and ERP systems.
• Strong understanding of sales contract requirements, contract structures, and contract terminology.
• Experience working with legal teams or in-house counsel.
• Knowledge of data privacy regulations (E.G. GDPR, CCPA) and their impact on contracts.
• Exposure to international contracts and cross-border legal considerations.
• Experience with trade export, Controlled Goods Regulations under the Canadian Defence Production Act; as well as the regulations prescribed under the International Traffic in Arms Regulation (ITAR) Title 22, Parts 120-130 of the United States Code of Federal Regulations.
• Familiarity with contract lifecycle management (CLM) systems is a plus.
• Excellent attention to detail, organization, and time management skills.
• Ability to communicate clearly and effectively with cross-functional teams.
• Comfortable working with deadlines in a dynamic environment.

If you are interested in joining our team, please submit your resume in PDF format to the application form linked below.

Connect Tech is committed to providing barrier-free and accessible employment practice in compliance with the Accessibilities for Ontarians with Disabilities Act (A.O.D.A.). In compliance with the A.O.D.A., Connect Tech will make necessary accommodations for applicants with disabilities to support participation in the recruitment process. Please contact Human Resources if you require assistance.