Contract & Sales Analyst

CA10382-CANADA AIR LIQUIDE CANADA INC.; Calgary; On-site; CAD 65,000 - 90,000; Full time

Job summary

Air Liquide Canada seeks a Contract & Sales Analyst to support the Life Sciences division, focusing on healthcare and medical gases. You will analyze sales data, prepare reports, and lead end-to-end RFP/RFQ processes while collaborating with Sales, Finance and Marketing to drive growth.

With 2+ years in administration or related fields, you will use SAP, Power BI, Salesforce and AI tools to improve processes and data accuracy across multiple locations in Canada.

Qualifications

• Bachelor's degree in Administration, Marketing or any other relevant discipline.
• 2+ years of experience in office administration, supply chain or customer service.
• Experience with ERP systems (SAP or similar) and data analytics tools.

Responsibilities

• Prepare analyses and sales reports; monitor healthcare sales progress.
• Manage healthcare agreements, RFPs/RFQs, bids and proposals; oversee end-to-end processes.
• Lead price increase programs; ensure communication of price changes to customers and account managers.
• Support compliance and process improvement; train on tools like Salesforce and internal systems.
• Perform reporting and analytics; leverage AI-driven analytics tools to accelerate insights.
• Maintain CRM data integrity (Salesforce); manage new account creation and data quality initiatives.
• Collaborate with Marketing and Sales Leadership on targeted list building and retention strategies.

Skills

SAP

Power BI

Salesforce

Google Sheets

MS Office

Excel

AI tools

Analytical skills

Problem-solving

Education

Bachelor's degree in Administration or Marketing

Tools

SAP

Power BI

Salesforce

Google Sheets

MS Office

Job description

How will you CONTRIBUTE and GROW? Air Liquide Canada is seeking a Contract & Sales Analyst to join our team, specifically supporting the Life Sciences division with a focus on Healthcare / Medical Gases. The Sales Analyst plays a crucial role in achieving ALC's sales vision by providing comprehensive administrative, analytical, and data management support to ensure the sales team operates smoothly and efficiently. This position is a key liaison, connecting Sales, Finance, and Marketing. Primary responsibilities include maintaining data accuracy, ensuring pricing compliance, generating performance reports, and supporting strategic growth initiatives. Air Liquide offers innovative solutions - gas, equipment and services - in a wide variety of sectors, from oil and gas, mining, healthcare, automotive, aeronautics, metallurgy, metal fabrication to chemical and agri-food industries. Air Liquide Canada is the number one Canadian producer and distributor of gases derived from air. At Air Liquide, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

Location - Calgary / Coquitlam / Edmonton / Richmond / Winnipeg

Prepares analyzes and sales reports:

• Monitors healthcare sales progress and records information.
• Uses relevant software to produce detailed analysis and sales reports.
• Interprets reports and makes recommendations as business progresses and raises unprofitable activities.
• Collaborates in the annual budget preparation process.
• Leverage AI and automated tools to streamline report generation and data synthesis.

Manage agreements, RFPs / RFQ’s, bids and proposals:

• Monitor and manage healthcare agreements by updating the list of agreements and monitoring deadlines.
• Produces lists for sales teams highlighting risky agreements (whose expiry date is running out), and agreements to be renegotiated (which the client does not want to renew automatically).
• Writes quotes and proposals for account managers and clients.
• Provide advice as needed.
• Is responsible for monitoring commitments made to clients.
• Evaluates the deadlines for submitting and relaunching a proposal.
• Lead and manage the end-to-end Request for Proposal (RFP) and Request for Quotation (RFQ) processes, coordinating with internal stakeholders to ensure accurate, timely, and competitive submissions.

Reviews and increases prices:

• Participate in the preparation of the price increase program.
• Ensures the price increase program is followed using the relevant tools.
• Organizes the communication of price increases to customers and account managers.

Compliance and process improvement:

• Support account managers through training and coaching on various tools (Sales Force, airliquide.ca, etc.).
• Ensures the correct application of procedures.
• Works with his team and other cross-functional teams to continuously improve work processes.
• Analyzes its activity, identifies the causes of dysfunction and proposes appropriate corrective measures.
• Suggest new methods and contribute to the development of new tools to improve the processes and follow-ups of the sales team's action plans.

Financial & Pricing Management:

• Manage and process pricing requests, ensuring adherence to established company guidelines and margin targets.
• Coordinate the annual entry and tracking of Purchase Orders (POs) into the financial system to ensure accurate revenue recognition and forecasting.

Reporting & Analytics:

• Prepare and distribute accurate reports tailored for the District Manager, providing insights into sales performance, pipeline health, and strategic business trends.
• Conduct ad-hoc and routine analysis of sales data to identify areas for efficiency improvement, revenue opportunity, and operational bottlenecks.
• Utilizes AI-driven analytics tools to accelerate reporting and uncover deeper business insights.

Sales Data & Process Integrity:

• Maintain the integrity of data within the CRM (Salesforce) system, ensuring alignment with EOM reporting metrics.
• Troubleshoot and resolve discrepancies promptly.
• Oversee the process for new account creation, ensuring proper validation, data entry, and timely assignment to the appropriate Account Executive.
• Execute regular data quality initiatives, including auditing and cleansing outdated, duplicate, or inaccurate customer records.

Strategic & Retention Support:

• Collaborate with Marketing and Sales Leadership to identify and segment target lists for new business campaigns based on analytical criteria.
• Assist in analyzing customer churn data, identifying root causes, and providing actionable feedback to the sales and customer success teams to improve retention strategies.

Quality / Safety: Actively promote ALC's safety and quality objectives.

Diploma:

• Bachelor's degree in Administration, Marketing or any other relevant discipline

Experience:

• 2+ years of experience in office administration, supply chain or customer service.

Knowledge:

• Knowledge of SAP (or other ERP), Power BI, Sales Force (or other CRM).
• Proficiency in Google (Sheets and Slides) or MS Office (Excel and PPT) applications.

Technology & AI Proficiency:

• Strong capability with artificial intelligence tools (e.g., generative AI, advanced data models) and a demonstrated ability to rapidly adapt to and leverage new technological platforms.
• Strong analytical and problem-solving skills with a high attention to detail.
• Demonstrated ability to manage multiple tasks and deadlines in a fast-paced environment.

CRITICAL COMPETENCIES:

Planning skills:

• Defines objectives and the means to achieve them, determines all required resources, anticipates future situations and establishes work plans, efficiently allocates or makes use of available resources, acts according to plans and establishes priorities, uses efficient methods, systems and work tools.

Initiative:

• Initiates actions, ideas or solutions spontaneously on his own, undertakes action without waiting directives, uses all of his/her resources before asking for help, establishes his/her performance objectives and deadlines.

Team Player:

• Shares knowledge and experience, cooperates and makes self available, listens, gathers information, takes into consideration the needs, ideas, opinions of others.

Strong interpersonal skills:

• Gets to know others and forms relationships, maintains very good relationships with colleagues, respects the ideas and opinions of others.

Problem-Solving:

• Identifies problem situations within an appropriate time frame, develops several alternative solutions to problems, analyses situations and highlights important issues, suggests adequate, valuable and feasible solutions.

Leadership:

• Positively influences others, easily obtains cooperation from others, is concerned with people as much as with results.

Our Differences make our Performance

At Air Liquide, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background.

We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

A world leader in gases, technologies and services for Industry and Health. Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders.

Join us for a stimulating experience: you’ll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment.

Discover what your professional journey at Air Liquide could be here!